7-Eleven reviews

3.4

57% would recommend to a friend

(6,120 total reviews)
avatar

Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Ability to set your own schedule, company vehicle, great Franchisees, able to see your work pay off in the stores.

Cons

Recently there has been a lot of micro-managing and checklist/verifications take over our "quality visits". It has become difficult to truly add value to the stores. There is NO work-life balance.... I find myself working 6-7 days/week every week and still not feeling like I am caught up with all of the endless verifications, e-mails, checklists, etc. Turnover has become extremely high and individuals who deserve to be promoted are trapped in this position because we can't keep any Consultants and are continuously under-staffed.... another reason why the work is never-ending. This position has become a huge disappointment!

2.0
Mar 8, 2014

Field Consultant

Recommend
CEO approval
Business Outlook

Pros

As a former restaurant executive, I have learned an incredible amount about retailing. The data available to analyze is simply amazing. Retailers can learn a lot working here.

Cons

Impossible to hit expectations if you work less than 70-80 hours per week. My day starts at 5:30am and often ends at 10pm or later. Company strategy changes weekly. This role requires interaction weekly with franchisees where we are to "influence" franchisees to align with company strategies (which change weekly) that typically do not benefit the franchisee. We are supposed to consult our franchisees but we really just beat them into submission. No wonder about half of our franchisees hate us. Hostile environment.

1.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Some interesting projects to work on. HQ is an interesting and modern place to work.

Cons

In so few words: IF YOU ARE NOT INDIAN, YOU WILL NO SUCCEED AT 7-11. The entire org is saturated with Northern and Southern Indian cliques. If you didn't come from India, you are excluded from the real happenings at the company. People are promoted, retained and advanced based entirely on the Indian caste system. Prolific H-1B fraud and abuse. "Indian only" staffing agency collaboration and kickbacks. The entire operations group runs on kickbacks from vendors they partner with. Prolific fraud an preferential treatment of certain vendors based on personal ties. Wages are below par, and never increase. They laid off 900 folks during a record profit year. Overall, an evil, greedy, racist organization that is run by corrupt human beings. 0/10, would not work again.

Viewing 13 - 15 of 6,120 Reviews

Glassdoor has 6,728 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.