7-Eleven reviews

3.4

58% would recommend to a friend

(6,120 total reviews)
avatar

Joe DePinto

58% approve of CEO

51% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The company its self is ok, I believe that as an organization they want the best for there employees. They believe in promoting and providing a good level of customer service.

Cons

Management at the Corporate office (Downtown Dallas) suck. Its all about who you know, and not what you know. My previous manager at corporate did not know her job at all. I did her work for her I help shape and turn the department around,but when I disagreed with her action she did everything to discredit me so that I would be the one to look bad. She then got promoted and I left the company. The office culture and the moral of the employees is shaken at best. I think if the executives, VP's and CEO need more involved they would truly understand what's going on in their Corporate environment.

1.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The customers are great. Most Field Consultants really try, but are hampered by senior management.

Cons

The pay for franchisees are low and it only gets worst every year that you stay in the business. Sales since Joe DePinto took over have have stayed relatively flat (inflation adjusted) while expenses including labor have gone through the roof. Seattle has just passed a minimum wage at $15 an hour. We should see a lot of franchisees losing their stores in Seattle over the next several years. Remember, a lot of these stores are the life savings of the owners.

1.0
Feb 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Co-workers are nice and willing to help out if they can find the time, company has a lot of growth potential, and HQ is located in a great city, decent pay.

Cons

No organization or routines, everything is a fire drill, crazy amount of meetings, most of which do not apply to you but you need to show up just incase someone gets asked a question by the executives and doesn't know the answer (common). Most of my co-workers or new hires say the company was the worst career move of their life, I tend to agree. Turn over is high and people get fired on a whim. Internal tools are extremely out dated and nothing works right, which is made worse by the fast growth. Only a few long term employees know how to work the systems so if they are not around or busy things dont get done quickly and there is no time for new people to really learn how to work these outdated systems.Operations are horrible so nothing really gets done besides a bunch of finger pointing. Additionally, expectations are not in line with realities and when you cant move mountains to make the impossible happen you are on the fast track out the door. I use to read these things and think it was just bitter fired employees saying these things, but speaking as a current employee who is pretty much trapped in this horrible company, dont come here for work or you will be the next to think this was the worst career move of your life.

Viewing 19 - 21 of 6,120 Reviews

Glassdoor has 6,729 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.