7-Eleven reviews

3.4

58% would recommend to a friend

(6,121 total reviews)
avatar

Joe DePinto

58% approve of CEO

51% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
1.0
May 26, 2011
Recommend
CEO approval
Business Outlook

Pros

It most certainly beats getting up in the morning and not having a place to go to work to (maybe).

Cons

Changes are happening - you decide if the changes are for the better of for the worse. Just using ordering P.O.P. Signage for a store as an example: Old Way: Field Consultant would sent a request to the Market P.O.P. Coordinator, who would then place the order. New Way: Field Consultant creates an online case which is sent to Dallas. Dallas then sends the request to the Market Manager for approval (by the way, the Market Manager is the Field Consultant's Immediate Supervisor). The Market Manager then forwards the request to the Zone Manager for approval ("Zone Manager" is essentially a position that was formerly held by a Divisional Vice President). The Zone Manager forwards the request to the Senior Vice President for approval (there are two Senior Vice Presidents; one covering the Eastern US; the other covering the Western US). The Senior Vice President then sends the request back to Dallas, and the order gets placed. It is very scary to know that a Senior Vice President (who is responsible for 3,000+ stores) has to approve a request for a Slurpee Sign!

2.0
Apr 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, some great people to work with

Cons

Upper management plays favorites, if you’re not in that you’re out. a lot of back stabbing by your peers and nothing is ever done about it.Be prepared to do lots of checklist and lots of pictures, and be prepared to be in call after call after meaningless call. growing franchise income is secondary to selling a slice of pizza, company puts too much focus on food and not the rest of the store, you bully franchisees who are independent contractor but you treat them as employees, very low level employees, companies quick to issue legal notices to franchisees but very slow to fix any problems the franchisees have. If a franchisee doesn’t want to participate in some promotion or anything else going on that company wants, they will get bullied nonstop and called all types of names behind their back when actually it’s their business and if they follow the guidelines of the contract they still get bullied

2.0
May 12, 2019

Was a great job

Recommend
CEO approval
Business Outlook

Pros

Work life balance Nice people They pay for gas

Cons

Soul sucking Constant fire drills Better like talking about crappy food you have to sell They “give” you a company car you pay for ($150 a month but it’s a crappy car) Salary and bonus structure Performance review is a joke and not based on anything you can control They can’t understand why 70 year old stores look dirty All action in stores with FZs is your influence, zero backbone in actually taking care of issues from legal or upper management

Viewing 22 - 24 of 6,121 Reviews

Glassdoor has 6,730 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.