Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

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ADP

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

5.0

Jan 29, 2018

Great place to work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Adp believes in employee engagement and because they take care our their staff, the staff take care of the clients.

Cons

Sometimes training is delayed and you must wait until they have hired a large enough group, but in the meantime they find tasks for you.

ADP Response

Thank you for the feedback and review of ADP Norfolk.

3.0

Oct 28, 2017

Medical benefits are not that great, but great dental and pto.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Culture is okay, pto is great and casual dress, lots of catered lunches.

Cons

Training is a disaster in client services. Improvement is needed there.

ADP Response

Thank you for sharing your review of ADP and the experience you have had with the company so far.

3.0

Oct 5, 2017

Client Support Specialist

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive and Helpful Staff Free Lunches Creative Events Access to hiring management Suggested changes made almost immediately

Cons

Stressful around winter time black out period during winter holidays Mandatory Overtime

ADP Response

Thank you for sharing your experience.

Viewing 112 - 114 of 154 Reviews

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ADP Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work

Medical benefits are not that great, but great dental and pto.

Client Support Specialist

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