Is ADP a good company to work for as a Servicio Al Cliente?

Servicio Al Cliente professionals working at ADP have rated their employer with 2.8 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Servicio Al Cliente Jobs at ADP now and start preparing for your job interview by browsing frequently asked Servicio Al Cliente interview questions at ADP .

Does ADP pay Servicio Al Cliente employees well?

Servicio Al Cliente professionals rate their compensation and benefits at ADP with 4.7 out of 5 stars based on 22 anonymously submitted employee reviews. This is 29.3% better than the company average rating for salary and benefits. Find out more about Servicio Al Cliente salaries at ADP.

How happy are Servicio Al Cliente professionals working at ADP?

31% of Servicio Al Cliente employees at ADP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Servicio Al Cliente professionals have also rated ADP with a 1.8 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1664 reviews)); "Good work life balance and learning" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1414 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1087 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 754 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 836 reviews)); "Some managers are bad apples but not all" ((in 475 reviews)); "low salary and very influenced" ((in 470 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 151 reviews))

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ADP

ADP Servicio Al Cliente reviews

2.8

31% would recommend to a friend

(22 total reviews)

Maria Black

Not enough data to show CEO approval

86% positive business outlook

Ratings by category

4.7

Compensation and benefits

3.5

Culture & values

3.3

Career opportunities

2.9

Diversity & inclusion

2.1

Senior management

1.8

Work/Life balance

Client Service employees have rated ADP with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Client Service professionals have an average working experience there. ADP is rated 27% below average by Client Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

1.0

Feb 5, 2021

Awful place to work

Client services

Recommend

CEO approval

Business Outlook

Pros

Skip working here it is a call center sweat shop

Cons

Everything. There is nothing good about adp

ADP Response

We are sorry to hear about your negative experience. Thank you for the review. Your insight is important to us.

1.0

Jan 13, 2021

Just another call center

Client services

Recommend

CEO approval

Business Outlook

Pros

There's a steady paycheck you can expect every other week but that's about it You get mailed candy for winning raffles or performing well.

Cons

The micromanagement is beyond horrible. Client services is a call center and managers will question you if you are not in the queue because you're typing up notes for 5 minutes or taking a quick break to the restroom. No room for growth or any movement. Most managers are lazy and pass off work to their associates and make the effort to not take escalations.

ADP Response

Thank you for the honest insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.

3.0

Oct 8, 2020

Okay place to work

Client services

Recommend

CEO approval

Business Outlook

Pros

Great workplace flexibility. Reacted very well to Covid, with the exception of all the layoffs.

Cons

Poor annual performance reviews/pay increases/annual bonuses.

ADP Response

Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review.

Viewing 10 - 12 of 22 Reviews

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ADP Servicio Al Cliente reviews

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