ADP Servicio Al Cliente reviews

2.8

31% would recommend to a friend

(22 total reviews)
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Maria Black

Not enough data to show CEO approval

86% positive business outlook

Client Service employees have rated ADP with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Client Service professionals have an average working experience there. ADP is rated 27% below average by Client Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22 reviews
3.0
Aug 1, 2019

ADP's Gone Cheap

Recommend
CEO approval
Business Outlook

Pros

ADP is a very successful organization. They have started innovating new products.

Cons

ADP has the philosophy that it can "prosper through tight expense management". Basically ADP has gone cheap. ADP mgmt has hand tied most client facing associates due to restriction of spend money on clients or on employee engagement activities. While ADP's stock has risen over the past few years, ADP has reduced the amount of $$ employees can expense on cell plans, travel to clients, merit increases, etc. ADP has reduced headcount so low that associates struggle to do their job.

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ADP Response
6y
Thank you for providing this assessment of your working experience at ADP. Your experience and review help us to improve our overall processes, we value your opinions and will share your insights with our leaders, so we can positively advance our methods and experience for our associates.
5.0
Jul 21, 2019

Many opportunities at ADP

Recommend
CEO approval
Business Outlook

Pros

Employee Development opportunities galore. Many avenues for a successful career.

Cons

Big company, takes time to learn how to navigate

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ADP Response
6y
We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.
5.0
Oct 12, 2018

Excellent opportunities.

Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn transferable skills, work with an admirable team that cares, engage clients each day, and advance your career.

Cons

Year-end can be a stressor, but the company prepares for it well and keeps associates engaged.

Viewing 13 - 15 of 22 Reviews

Glassdoor has 24,906 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.