ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)
avatar

Maria Black

50% approve of CEO

45% positive business outlook

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

398 reviews
3.0
Apr 21, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Job security during tough times

Cons

Low pay for associates compared to competitors

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ADP Response
2y
Thank you for sharing your insights and review with us on Glassdoor.
4.0
Apr 6, 2024
Recommend
CEO approval
Business Outlook

Pros

good company to work for

Cons

rare opportunity for internal growth

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ADP Response
2y
Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.
1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Had a few when I started with the organisation but realised that was just a facade until the training got over and the entire management showed their true colours.

Cons

Old management sitting their doing nothing but playing mind games to such an extent that you'd automatically resign and they get their way, you have to be a teacher's pet here to get your way else, your entire journey in the organisation will be very very difficult like mine was. They have such big so called mottos and aims for the employees but, they do not like to work with strong individuals who have their own opinion, they just want a puppet who'd agree to each and everything they say and if you do so....you're lucky my friend! You'll get your way through the hierarchy. They will have people (teacher's pet) spying on you when they're away to make sure what you're doing and not then that will indirectly impact you in some way or the other and it will never be brought to your notice until they find very very petty things that they pile on and create a huge escalation for you without any prior warning or notification. I have decided to quit for this reason and only this! It's so frustrating so even think that need to wake up tomorrow and work for these people (don't qualify as humans to me) as they don't even care when you're sick, nobody is gonna ask you if you're doing okay? They'd ask you when will you login? Do you know this will be marked as an unplanned leave? I need to plan my sickness as well. Crazy level of micro micro management and yes I said micro twice because it's that bad!

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ADP Response
2y
Thank you for bringing these situations to our attention and providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We are committed to conducting business with the highest ethical standards. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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