AT&T reviews

3.3

52% would recommend to a friend

(42,054 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Steady industry (not all that effected by the downturn in the economy), good stepping stone for those trying to get into sales

Cons

In the past two years, the commission structure has decreased by at least 30% while the quotas keep increasing. Scheduling is horrible for those that haven't worked there for a long tiime because preferential days off are awarded by seniority only. Customer satisfaction survey results are skewed because all sales rep get a 0 score if the customer does not give them a 5 out of 5...and you will be punished for these!

1.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

solving problems and helping customers

Cons

training is by oral tradition, management doesnt have a clue about how networked systems operate.

2.0
Apr 17, 2010

at&t as an employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AT&T offers a program for recently graduated college students that allows them to participate in rotational projects. The company offers various training courses. The work environment is flexible. Working from home is an option, and work hours can vary.

Cons

Job responsibilities increase significantly but salaries hardly change. Progressions and promotions are limited. The company is very top heavy and there is little upwards feedback. Employee appreciation is hardly recognized. The company is extremely frugal. Office supplies are limited. You bring your own supplies such as notepads, pens, water, cups, utensils, etc.

Viewing 41947 - 41949 of 42,054 Reviews

Glassdoor has 46,472 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.