Aira reviews

3.1

47% would recommend to a friend

(57 total reviews)
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Martin Lewerth

93% approve of CEO

43% positive business outlook

Aira has an employee rating of 3.1 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aira employee rating is in line with the average (within 1 standard deviation) for employers within the Energie, Bergbau, Versorgungswirtschaft industry (3.7 stars).

Reviews by job title

57 reviews
1.0
Oct 2, 2025

Avoid at all cost

Recommend
CEO approval
Business Outlook

Pros

Some of the installers are spot on as they dont hide behind desks barking orders and bully people

Cons

Awful, truly awful. Your initial week of training in Sheffield was ok and some very nice people. Unfortunately once a region has been given it all falls apart. You are encouraged to give feedback and share any ideas as they are a relatively new company in order to try and improve things. Sadly if you speak up you quickly realise that you won't fit in. A number of staff were let go as they spoke up about jobs being booked all over the country and sales staff litetally travelling to each others areas.Team leader in dartford had no clue whatsoever and is purely a mouthpiece for the head of region. You are expected to attend team meetings on your mobile phone whilst driving and despite raising this,the comments made are " are you sure this job is right for you" zero support. Cars not fit for purpose, no handover or vehicle checks from previous employees, resulting in some cars not being road legal but you are expected to just get on with it, a clear disregard for your safety. In team meetings, homophobic and sexist comments, including mickey taking at other employees nationality go unchallenged. Salary was reduced as the company is making a loss. Cold calling was expected although the job advert made no mention of this. I was under the impression that being MCS accredited under the boiler upgrade scheme meant that cold calling wasnt permitted, yet you are constantly being told to knock doors. was A truly awful experience. The whats app group sales chat is awful. With some individuals clearly targeting the elderly. New staff being asked to put reviews on trustpilot was shocking.

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Aira Response
4mo
Thank you for sharing your experience at Aira. We're always looking to improve and will look into all the elements you have outlined within this review. If you're open to discussing your review further, please consider reaching out to us at people.admin.uk@airahome.com.
1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Only one months notice required

Cons

Poor pay, long hours, lots of driving due to poor planning, poor customer service, Management know it all and don't even talk to employees to get feedback from customers, pressure selling environment and bullying and intimidation is rife.

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Aira Response
4mo
Thank you for sharing your experience at Aira. We're always looking to improve and take this feedback seriously. If you're open to discussing your review further, please consider reaching out to us at people.admin.uk@airahome.com.
2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay for entry level, relatively low stress, easy work in customer after care. Lots of benefits, free coffee and snacks in the office, WFH, flexible working options. Nice to work for a company that is actually trying to change the country for the better.

Cons

They use being a "start up" (even though they're well past this) as a reason for things like compliance, SOPs, frameworks not being in place. Lack of actual care for customers - the focus is very much on thr bottom line - and those with legit complaints are belittled, insulted and assumed to have no clue what they're talking about. Huge staff turnover. Lots of redundancies and short notice office closures

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Aira Response
4mo
Thank you for sharing your experience at Aira. We're always looking to improve and would love to discuss your review further. Please consider reaching out to us at people.admin.uk@airahome.com.
Viewing 7 - 9 of 57 Reviews

Glassdoor has 66 Aira reviews submitted anonymously by Aira employees. Read employee reviews and ratings on Glassdoor to decide if Aira is right for you.