Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2643 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1626 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1588 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 987 reviews)); "Good pay and very free" ((in 769 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 481 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 432 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 209 reviews)); "Limited growth opportunities and learning" ((in 129 reviews)); "Too much office politics but I guess it happens in every company" ((in 88 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Frankfurt am Main , Berlin , Hamburg , München , Börde-Hakel

American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews

4.0

Jun 22, 2010

good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

people culture opportunities given ability to move around the company into different jobs throughout career

Cons

passive aggressive leadership pay benefits slow decision making

4.0

Jun 17, 2010

Good company, smart people, bureaucratic

Manager

Recommend

CEO approval

Business Outlook

Pros

American Express hires very smart people that are energetic with a sincere willingness to drive change within the organization. Though times were challenging in 2009, the company made some tough decisions, but has done a good job of reinstating some of the previous practices. I am very pleased with Ken (Chenault) as CEO.

Cons

Though the company has made significant efforts to encourage alternative work arrangements, the culture has not truly embraced these which limits employees ability to progress. Upward movement is extremely challenging if you are not located in NY or willing to relocate to NY.

4.0

Jun 12, 2010

Amex - A Nice Place to Work

Finance manager

Recommend

CEO approval

Business Outlook

Pros

- People / Culture: Smart, fun, competitive but not cut-throat. And very diverse, too! - Employee Development: Expected to swtich positions every 18-24 months, potential for movement globally or across functions. - Work/Life Balance: Not always, but at least they try - It's always a goal each year.

Cons

As with many large organizations, politics plays a big part in your career. Be aware that you must "play the game" if you want to get promoted, especially today where there are fewer promotion opportunities available yet the talent pool is filled with MBAs from top business schools, most of whom are smart and capable. Doing a great job will not get your promoted unless you have the right people/leaders helping you along the way.

Viewing 18331 - 18333 of 18,635 Reviews

Jobs at American Express

Manager Compliance (m/f/d), Frankfurt am Main

Frankfurt am Main

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Compliance Assistant (m/f/d), Frankfurt am Main

Frankfurt am Main

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Senior Manager Risk Management (m/f/d), 12 months contract, Frankfurt am Main

Frankfurt am Main

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Director Finance (m/f/d), Frankfurt am Main

Frankfurt am Main

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Werkstudent (m/w/d) im Brand & Experiences (befristet auf 12 Monate mit Verlängerungsabsicht), Frankfurt am Main

Frankfurt am Main

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