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      Arvato

      Engaged Employer

      Arvato reviews

      3.3

      55% would recommend to a friend

      (1,529 total reviews)

      Frank Schirrmeister

      72% approve of CEO

      48% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Culture & values

      2.7

      Career opportunities

      2.6

      Senior management

      Arvato has an employee rating of 3.3 out of 5 stars, based on 1,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arvato employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jan 21, 2015

      Customer service representative - handling customers' queries over the phone and by email.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management team does a good job in keeping its employees satisfied and they are always there to help. Useful if you wish to practice your communication skills.

      Cons

      As a CSR the job can be extremely repetitive as well as tedious. I don't advise you to join arvato as a CSR if you are looking for a challenging career, but hey an 18k salary is the reason why.

      1.0
      Jan 5, 2015

      Good if you don't stay too long

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for first job; some talented employees: friendly open colleagues. Springboard to other opportunities. Young and multi cultural

      Cons

      Poor salary and benefits; vendor contract is major reason for dysfunctional culture and management style. Little training or progression

      1.0
      Jan 4, 2015

      Genuine review

      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good initial training provided, very easy to make friends at work, easy parking, decent food sold in cafeteria on weekdays, on-site massage twice a month, free fruit Wednesdays. Easy to take a specialist task where you're given responsibility and authority. Easy to get the job, very helpful colleagues, management very happy to assist with avoiding interpersonal conflicts.

      Cons

      Manager's are never hired from within the company, this is not a rise in ranks job. High staff and management turnover, which means that no-body has any idea what's actually going on, procedure updates are only provided to select people who then fail to forward said updates to the rest of the company. Staff are made responsible for making sure they are updated on procedure if management has failed to tell them. Frequent disciplinary talks for missing updates that never happened. Long shifts(9 hours a day, 8 of them paid) with awkward unpaid breaks. Warning: Do NOT accept a part-time contract, they have consistently failed to pay the majority of part-timers correctly over the last 4 months. If you still accept, be aware that they will consistently underpay you, and there will be no pay at all for overtime/Sunday shifts. Meetings with management who promise to sort the issue are a waste of time, as is documenting your every shift.

      Viewing 1414 - 1416 of 1,529 Reviews
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      Glassdoor has 2,257 Arvato reviews submitted anonymously by Arvato employees. Read employee reviews and ratings on Glassdoor to decide if Arvato is right for you.