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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,707 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      1.0
      Jan 28, 2024

      Very toxic work environment

      Sales operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some sales training that can be applied other places

      Cons

      Disorganized, toxic, underpaying and exploitive. If I could give this company 0 stars, I would. There is high employee turnover, and they employ expats and hold the residence permit over their heads. The management is disorganized and you have to essentially beg for PTO. Inclusivity culture just means slapping a "all gender" sticker on a bathroom without the slightest respect or understanding of what inclusivity actually looks like. Don't even bother if you have a disability. All this for a bit over minimum wage with performance incentives that are changed every quarter to make them unattainable to most.

      avatar
      Concentrix Response
      2y
      Dear colleague, Thank you for this thoughtful review, as well as for leaving your honest feedback regarding our work environment. We are focused on ensuring all game changers feel included and are happy here at Concentrix + Webhelp. We're disappointed that things haven't worked out so far and we would love look to into this more. To that end, can you please reach out to us at EB-DACH@webhelp.com as soon as possible? We'd like to do whatever we can to address your concerns. Best wishes, Your Concentrix + Webhelp-team
      1.0
      Aug 17, 2023

      unsatisfied

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      office location. ( in the center of the city)

      Cons

      no improvement and career development low salary

      avatar
      Concentrix Response
      2y
      It's unfortunate that we couldn't address your concerns while you were here, but appreciate the candid feedback nonetheless. Thank you for the review!
      1.0
      Apr 3, 2023

      Lack of transparency, toxic environment.

      Sales and marketing agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home office used to be a nice benefit, but they took it away.

      Cons

      Aggressive sales strategy and lack of proper technical support are pushing away the clients, but we’re still being told to call them repeatedly even if they explicitly rejected our service. The company doesn’t shy away from misinforming the employees if it helps to squeeze more effort out of them. Last year they promised they will let us work from home if the performance is on point. It’s never been mentioned in the contract, but it was verbally communicated during our meetings. Then the management has changed and in the end, we are all (Berliners) being forcefully pushed back to the office, some people even had to resign because of this.

      Viewing 4 - 6 of 44,707 Reviews
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      Glassdoor has 57,428 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.