Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5489) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1435) , Customer Service Representative (CSR) (1284) , Advisor (962) , Customer Service Agent (748) , Customer Service (642) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1263 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1145 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1136 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 920 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 861 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2938 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "The pay is low and not enough for inflation" ((in 1217 reviews)); "Bad Managers to work with" ((in 510 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,707 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

May 15, 2025

A Dead-End Role with Poor Support and No Growth

Cs advisor

Recommend

CEO approval

Business Outlook

Pros

Entry-level access to corporate environment.

Cons

No career growth or skill development. Stagnant salary with no clear raise path. Insufficient tools and outdated systems. Poor management and lack of support.

1.0

Sep 19, 2024

Avoid at any costs

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None and 0 stars. none

Cons

bad work environment bad salary overwhelming

1.0

Feb 28, 2024

Run away

Operations

Recommend

CEO approval

Business Outlook

Pros

None, everything is corrupted from HR to VP to OMs until their lawyers I have tried multiple positions and nothing worked out.

Cons

You have to calculate your own bonus and keep tracking of your performance if you dont . Youll get paid less than supposed. there is no any empathy with the people or their issues. If you do not call out your bonuses you miss them and no one will ever get it to you . One of the most toxic environment I've ever seen.

Concentrix Response

Hello, Thank you for your review! We are sorry that your time at Concentrix + Webhelp was not what you had hoped for. Your feedback is very important to us and we would love to discuss it with you. If you would like to share your concerns further, please contact us at EB-DACH@webhelp.com. Your well-being is important to us and we would like to end our collaboration with you on a positive note. Best wishes, Your Concentrix + Webhelp team

Viewing 7 - 9 of 44,707 Reviews

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French - Italian - English Customer Service Agent (m/f/d) Chat Support

Italian - German - English Customer Service Agent (m/f/d) Chat Support