DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 1, 2024

Employer of Choice

Recommend
CEO approval
Business Outlook

Pros

Positive, supportive environment. Great team-spirit. Solid strategy and vision for the future.

Cons

Cost control measures are currently making it difficult to fill vacant roles, putting extra pressure on existing staff.

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DHL Response
1y
Dear colleague, Your long-standing commitment to DHL Group for more than 20 years in Milton Keynes makes your review especially meaningful to us. We're incredibly proud that you recognize us as an Employer of Choice, highlighting our positive culture, strong team spirit, and clear strategic vision. We deeply understand and acknowledge your concerns about the current recruitment restrictions and the additional pressure this places on our existing team members. While these cost control measures are challenging, they are necessary steps to ensure DHL's long-term sustainability and protect jobs in the future. We're actively monitoring the impact on our teams and working to find the right balance. Your advice about considering the effects on team morale and retention is very valuable. Experienced leaders like you, who understand both our company's potential and challenges, help us make better-informed decisions. Thank you for your continued dedication and candid feedback. Your DHL Team
4.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Company focused on the employee.

Cons

Tech, innovation, challenge, logistic, magic

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DHL Response
1y
Dear colleague, Thank you for being part of our Big Yellow Family and for all your hard work! DHL Group is a people-centric company, both regarding its customers and its employees. We take great pride in this, especially because of how many lives we touch daily. Please note that you are more than welcome to discuss your topics for improvement directly with your senior management on-site, with any other improvement suggestions or advice - we firmly believe that they will be pleased to hear you out and see what can be done. We wish you all the best, Your DHL Team
3.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

good money for part time workers

Cons

need to commit to long hours

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DHL Response
1y
Dear colleague, First of all, thank you for taking the time to rate us as an employer. Your rating is good. In a few areas, you have signaled that you see further potential for optimization regarding the long working hours. Since we do everything, we can to get a little better every day, we will do everything we can to achieve 100% in that too. In this sense, we wish you all the best and much success. Your DHL Team
Viewing 496 - 498 of 3,352 Reviews

Glassdoor has 6,468 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.