Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,468 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 62% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (77) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Internship (45) , Operations Supervisor (45) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 186 reviews)); "They pay is good and great" ((in 164 reviews)); "SOME people are nice and welcoming" ((in 147 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 131 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 128 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Long hours and often weekends" ((in 65 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 48 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Sep 30, 2024

Pay

Forklift operator

Recommend

CEO approval

Business Outlook

Pros

The point system is good.

Cons

Not too many ways to move up.

DHL Response

1y

Dear colleague, Wow, what a super rating. You have given us a top rating, which makes us very happy because, as a top employer, we attach great importance to all these aspects and hope we can offer them to our employees. We work continuously to offer our employees development opportunities. In our opinion, this is important. Please chat with your manager to see what development opportunities there are for you. Thank you for your ongoing efforts and dedication to us. A warm greeting to you and your family! Your DHL Team

5.0

Sep 30, 2024

Excellent company

Ground service supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits Friendliness of the bosses Beautiful multicultural philosophy, especially for foreigners

Cons

It closed its business unit in Chile

DHL Response

1y

Dear colleague, Your heartfelt review about your experience in Quilicura truly touches us, though we share your sadness about the closure of our Chilean business unit. Your long-term commitment to DHL Group and the positive impact you describe make us both proud and grateful. We're particularly moved by your appreciation of our multicultural philosophy and the welcoming environment we've created for international team members. Your recognition of our comprehensive benefits package and the positive leadership style of our management team reflects exactly what we strive to achieve at DHL Group. While circumstances led to changes in our Chilean operations, your feedback about the inclusive, supportive workplace we built together is invaluable. Team members like you, who embrace and champion our values, have made DHL Group a special place to work. Thank you for your dedicated service and wonderful testimonial. Your DHL Team

5.0

Sep 29, 2024

Pay

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Easy work to do by many

Cons

Physical work had to be done

DHL Response

1y

Dear colleague, In brief, we greatly appreciate your outstanding 5-star rating! Warm regards to Jurong East New Town. Your DHL Team

Viewing 499 - 501 of 3,352 Reviews

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