DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 3, 2022

largerhilfer

Recommend
CEO approval
Business Outlook

Pros

good pay for your time at eok

Cons

some line team leaders are always grumpy

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DHL Response
4y
Dear colleague, Thank you for your positive review and the insights you shared with us and others on Indeed. Without you and all the other colleagues, we would not be the company we are today. Each employee should receive remuneration that is tailored to his or her work. We are sorry that you felt your remuneration was unfair. We would be happy to talk to you again personally and learn more about your situation. Feel free to contact your human resources department and share your experiences or suggestions for improvement with them. We regret that you felt that the management did not have an open ear for employees, or in other words, was grumpy. We are always looking to improve our management organization in terms of employee feedback, and we invite you to make suggestions for improvement. An open and transparent discussion is important to us. Feel free to contact your human resources department and share your experiences or suggestions for improvement with them. Thank you again for the important service you provide every day. Warm greetings Your Deutsche Post & DHL Team
2.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Great exposure, experience and non-salary benefits Ability to network - 500k employees, opportunity to relocate If you can survive here, you can survive in almost any cut-throat environment

Cons

Burnout and overwork is a real issue, "express" and time limitations being a big part of the company culture Salary is not great, worse if you're a foreigner Some internal customers are in a great position to enrich themselves (without consequences), even if it's very obvious to everyone else. Your future is very dependent on your manager

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DHL Response
4y
Hello, We have carefully read your detailed feedback. We are very sorry that you are not 100% satisfied with DHL. At DHL, we strive to provide our employees with the best conditions and remuneration to feel valued. We comply with all applicable local laws regarding working hours, including overtime, rest breaks, and paid vacation. Whenever these or any other guidelines or policies are violated, we encourage our employees to reach out to their senior leaders or local HR teams so this can be investigated. Stress is undoubtedly one of the biggest problems faced by the modern workforce and balancing your professional and personal life can be challenging, but it's essential. We wish you the best in future personal and professional projects and hope you will soon find what you are looking for in your working environment. Your DHL Team
5.0
May 11, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

Process are set very good

Cons

Great process set by the company

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DHL Response
4y
Dear colleague, You truly honor us with your highest rating as a company. It is a pride to be recognized by you and many others as a true Employer of Choice. Good processes provide a way to communicate and apply consistent standards and practices within the business, it helps the employees what needs to happen and creates a path for growth. Good processes save time and increase overall efficiency and take are built around the customer and users’ needs. Empathy means accepting other people as they are. If you like, we would like to discuss this with you in more detail. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. Thank you for your ongoing efforts and dedication to us. Best wishes Your Deutsche Post & DHL Team
Viewing 169 - 171 of 3,344 Reviews

Glassdoor has 6,452 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.