DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)
avatar

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 16, 2022

EAT

Recommend
CEO approval
Business Outlook

Pros

job security regardless of the world situation, packages must be delivered

Cons

extremely low pay based on union rules.

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DHL Response
4y
Dear colleague, Thank you very much for your feedback. The experience of our employees and the constructive and critical reports help us identify areas of opportunity and implement needed changes. Job security is the assurance that you can keep your job in the foreseeable future with minimal influences from outside factors. We are happy to read that you have had a positive experience regarding this topic. |Each employee should receive a remuneration that is tailored to his or her work. We are sorry that you felt your remuneration was unfair. We would be happy to talk to you again personally and learn more about your situation. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. With your support, we will continue the work. Thank you for being part of the big yellow family. Stay safe and healthy! Your DHL Team
5.0
Jun 5, 2022

good pay and free time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work by yourself good pay

Cons

long working days lot of work to do

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DHL Response
4y
Dear colleague, You make us proud with a 5-star rating! Thank you very much for being a part of our DHL family and for your efforts to make our company the world leader in logistics. Fantastic to hear that you are so passionate about your work and that the management is very supportive. As a rule, we offer reasonable and competitive compensation packages in all markets in which we operate. We always aim to offer our employees attractive compensation packages within our possibilities. In the meantime, we wish you all the best and thank you for your excellent work! Warm greetings Your Deutsche Post & DHL Team
3.0
Jun 3, 2022

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits that take care of everything

Cons

No breaks or time off

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DHL Response
4y
Dear colleague, Thank you for reaching out and leaving your impression of DHL here on Glassdoor. We are sorry to see that your experience with us hasn't been the best. Although we cannot go into details here, because we lack information of your situations and your site, we would like to encourage you to reach out to you HR department and give them all the constructive criticism and feedback you have. We are certain our colleagues there will have an open ear for you and help you with your challenges. We continue to deliver around one million parcels more every working day in comparison to 2019/2020 Only in Germany, this is only possible thanks to your effort and committment. This should be correctly rewarded and recognized, which we attempt to do regularly and this is why your mention of the great benefits we offer makes us see that we are on a good track. However, without exception all breaks and time-off should be respected according to law and internal policy. We are sure that your local team will be happy to clarify what's the expectation on these topics. We hope that everything gets resolved in a timely manner and that you will remain part of our Big Yellow Family. All the best to you and your loved ones, Your DHL Team
Viewing 166 - 168 of 3,344 Reviews

Glassdoor has 6,452 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.