DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers Always helping people when in need Embrace the new staff

Cons

I think that the time shared between the tasks does not have a base. Some people work more on harder tasks and other more on the easier and I think it should be everything equal.

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DHL Response
4y
Hello, Thanks for taking the time to rate DHL as an employer on Glassdoor! Also, we are grateful that you recommend us as a company to prospective jobseekers. Thank you for your valuable feedback in regards to the distribution of tasks in your team. This is a topic for which we are requesting feedback in our ongoing annual Employee Opinion Survey. We value the input of our employees highly and this is just one of the ways we try to elicit it on an organizational level. Please note that you are also always welcome to approach your senior management with any constructive criticism or improvement suggestions and we also actively encourage this. We hope that you will remain part of our Big Yellow Family and continue to enjoy our friendly and supportive environment for many more years to come! All the best to you and your colleagues in Dortmund, Your Employer Branding Team
4.0
Aug 19, 2021

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working environment, Supportive collegues, Diversified culture, Good salary and Vacation

Cons

Hard work, heavy luggage, not so many breaks, tiredness, need AGVs

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DHL Response
4y
Hello, Wow! Thank you so much for your excellent review and all your kind words! We know that working as a courier the job can be tough and challenging at times, especially with the occasional longer hours, but we are very happy that you were satisfied about other areas of the job. You have exemplified the DHL excellence standard perfectly, when it comes to employee experience, and this something that we definitely want to achieve with every employee in every single one of our locations. This is a daunting task perhaps, but we indeed are #AllAsOne, and so everything is achievable. Thank you for having been part of our family, and we hope to see you with us again soon! All the best to Nürnberg, Your Employer Branding Team
4.0
Aug 19, 2021

DHL IT Audit

Recommend
CEO approval
Business Outlook

Pros

Big company, different experiences and good possibilities to develop, great international and young team, travelling only when required and flexible work.

Cons

Company operates in low margin business, not a lot of other benefits, offices very standard, very distant from senior management high seperation. Similar teams in other regions had more interaction with Management and also more team building activities.

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DHL Response
4y
Hello, Your positive review has great value for us, specially considering your important role as an IT Auditor in our headquarters. Your hard work is very much appreciated. It makes us proud that you recommend us and highlight some positive aspects of our company culture such as development opportunities and a very friendly and international work environment. As you say, there are also some challenges considering the size of the organization, but we put our efforts towards offering the best possible employee experience across locations. Keep up the great work, and don't hesitate to reach out to supervisors or HR colleagues in case you would like to discuss your feedback further. All the best to you and your loved ones. Stay safe! Your Employer Branding Team
Viewing 202 - 204 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.