DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

very stable company for the past decades

Cons

way too stable for changes

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DHL Response
4y
Dear colleague, Thank you very much for your positive review. We are happy to see that you see us as a "very stable company" throughout the years. We also believe that we are continuously evolving and adapting to new challenges, especially during trying times like these. If you have some concrete improvement suggestions, we are certain that your senior management would love hearing them. Thank you for being part of our Big Yellow Family! All the best to you and your colleagues in Bonn, Your Employer Branding Team
4.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

employees were willing to help whenever a question arised

Cons

unpredicatable working schedules as a holiday worker

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DHL Response
5y
Hello, Thanks a lot for the 4-star rating – we sincerely appreciate it! “Friendly colleagues” is a sentiment we often hear from our (former) employees and this makes us very happy. It is important to have good and friendly coworkers that are always there to help one out when needed. We are proud of our big, yellow family for a reason. We understand your frustration with the unpredictable working schedules as a holiday worker and we are continuously working on systems to optimize this. We wish you and your loved ones all the best, Your Employer Branding team
4.0
May 31, 2021

Very Transparent Selection Process

Recommend
CEO approval
Business Outlook

Pros

- transparent and fair selection process - job stability and high salary due to collective agreement - strong focus on networking and trainig/education within the trainee programm

Cons

general onboarding highly structured, but experience may differ in own department

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DHL Response
5y
Dear colleague, Thank you for the 4-star rating and for sharing your experience of DHL with a wider audience! We are very happy to hear that you are enjoying your trainee program, although there might have been some hiccups initially. You are completely correct, onboarding of new hires or trainees is supposed to be discussed and planned out before the new person starts their job. With the raging of pandemic, working from home and a generally higher workload, there might have been an unintentional lapse in this regard. We are sorry for that. On the flip side, thank you a lot for acknowledging our transparent and fair selection process! We believe in meritocracy, performance, diversity and inclusion. This ensures that we always have great people join our big, yellow family. We hope that you will continue to enjoy working for DHL and reap all the benefits DHL has to offer! We wish you and your Growth Team all the best, Your Employer Branding Team
Viewing 208 - 210 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.