Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,458 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 176 reviews)); "They pay is good and great" ((in 170 reviews)); "SOME people are nice and welcoming" ((in 142 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 133 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 128 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Long hours and often weekends" ((in 64 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 35 reviews)); "too many supervisor with little man syndrome" ((in 19 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 18, 2021

Not Good, Not Bad

Operations agent

Recommend

CEO approval

Business Outlook

Pros

Overall there is a light workload and decent compensation

Cons

There is very little accountability, so expect your coworkers to be lazy.

DHL Response

5y

Dear colleague, We are so glad to receive your positive review and 4 stars rating! Your feedback is a sign that, even if we have space to improve, we are on track to be an Employer of Chice! Of course a decent compensation and a balanced workload are key to ensure our employees stay healthy and fit to continue with their personal lives. Finding the best balance for our employees, specially under the difficult global circumstances and the challenges this brings. We strive to provide development and growth opportunities for all our employees, but in particular for those like you, who like to give their best and aim for success! Keep it up! All the best to Leipzig, Your Employer Branding Team

4.0

May 17, 2021

I work for 6 months in DHL

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not bad direct for DHL if you work.

Cons

Very very bad conditions with Service Partners.

DHL Response

5y

Dear colleague, Allow us to wish you a warm welcome to our team and thank you for your review! Our Delivery Drivers are the most prominent face of our company, so your satisfaction is very important to us. Given enough, we are certain that you will master the German language, and if you so choose, find different development and growth opportunities within DPDHL. Thank you for all your hard work and effort! We wish you good luck and all the best, Your Employer Branding Team

4.0

May 16, 2021

3-year apprenticeship

Customer service

Recommend

CEO approval

Business Outlook

Pros

-good jobs -friendly employees and nice workplace

Cons

-maybe some manners of employees

DHL Response

5y

Dear colleague, We appreciate greatly your time to share this review and comments with us. Thank you for recommending DPDHL from your experience in the customer service team in Erfurt. We aim to be a Great Place to Work and to be an Employer of Choice and it seems we reached this goal during your time with us. In times like the current ones these are really positive statements for future colleagues that are searching perhaps for a new job. We are proud of our people and teams across our different business units, who keep us in the lead of global logistics. We are very happy to have you on-board and we will continue to work towards a friendly culture and the satisfaction of our customers and workers. Take care and all the best for your future opportunities with DHL! Your Employer Branding Team

Viewing 211 - 213 of 3,348 Reviews

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Jobs at DHL

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Not Good, Not Bad

I work for 6 months in DHL

3-year apprenticeship

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