Dollar General reviews

2.6

29% would recommend to a friend

(15,909 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,909 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
1.0
Jan 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The store manager is very understanding of needed time off, and will work with others needed schedules. A regular crowd, which are mostly very friendly people. Friendly staff.

Cons

Poor management coverage, there are days where I work from our open til close, which would be a total of 14 hours, for someone to have a day off. Poor communication between managers. Staffing hours are stretched thin where senior cashier is entitled majority hours and the so on and so forth. DM's can be very harsh and threatening to store managers.

4.0
Dec 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Can be a fun place to work Managers generally seem to care about employees If you are a good employee it is easy to get promotions

Cons

Cashier has way too much responsibilities. I had to work the cash register by myself, stock, clean, deal with customers, and anything else the manager wanted me to do and they always had something to add to my list. Senior managers make some stupid decisions sometimes. Pay is not great but I guess not horrible.

1.0
Dec 27, 2010

Nightmare

Recommend
CEO approval
Business Outlook

Pros

-401k matching up to 5% (after 6 months) -If you're intelligent, you're in the minority, so you can easily get a job here and easily move up as everything is very dumbed-down. -Payroll is tight but not unreasonable if store is run properly. This can be next to impossible however depending on your store. If it's in a bad neighborhood as many are, forget it. Staffing will be impossible, controlling shrink impossible.

Cons

-Have to work 6 days a week minimum (they try to sell it as 5 1/2 days and say that if you run your store properly you can work early the day before your day off and late the first day back to work so it's like getting 2 days off...whatever. If I have to go to work the day is shot regardless. They also designate Saturday as the first day of the week, cleverly. These factors combine to stop you from being able to take any long weekends. Goodbye life! -No Employee Discount - the stuff really isn't that cheap at DG folks, you can throw a bone to the employees, even just a 10% discount would be nice. -Poor health & benefit plans -Poor pay. -Little vacation time - after 6 months you get 20 hrs...that's 2 days - and it has to be submitted and approved at least 30 days in advance, then you have to worry about covering the store when you're off, which since you're only allowed 2 other management team members, is difficult to say the least. -Micro-management - every aspect of everything is micro-managed to the extreme...don't dare think for yourself -You're not really a store manager - you're expected to "know your business" but told you have to spend 5 hours every night shift "Recovering" the store (facing/cleaning) and must work 3 nights/week....so as a SM, you are being told to spend most of your week on the floor facing and cleaning to help the store look nice and deter shrink. You're told to ring on the register and do the totes from the truck yourself because as the SM you're the most efficient at it...while your other employees work freight from the rest of the store. Seriously? an SM as the main cashier while my people have free reign around the store? -Everyone is treated like a criminal. Loss Prevention is a HUGE focus and understandably so...but again, pay well and most of these problems will disappear.

Viewing 15835 - 15837 of 15,909 Reviews

Glassdoor has 16,255 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.