Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

How satisfied are employees working at Foundever?

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4422) , Customer Service Representative (CSR) (1502) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (424) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (259) , Learning Specialist (202) , Operations Manager (197) , Technical Support (179) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1039 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 657 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 476 reviews)); "Benefits are good and fair" ((in 467 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 357 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1181 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 796 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 235 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 143 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 133 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

What are the top reviewed Foundever locations?

Berlin , Düsseldorf , Krefeld , Magdeburg , Wittenberg , Bochum , Dessau-Roßlau , Köln , Osnabrück , Bremerhaven , Dachau , Pasewalk , Ansbach , Aachen , Potsdam , Karlsruhe , Hamburg

Foundever reviews

3.9

78% would recommend to a friend

(19,209 total reviews)

Laurent Uberti

84% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,209 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Oct 10, 2018

Incompetence and Racism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No positive reason to work for this trash bin. Probably you can get free drugs from some employees.

Cons

Racism and incompetence of Managers/ Senior Managers. Discrimination is the second name of this company.

Foundever Response

7y

Thank you very much for your feedback. We take every feedback seriously and let me tell you that we at Sitel absolutely do not tolerate any kind of discrimination in any form. I am very sorry that you obviously had a very bad experience and really would like to investigate further in that case. If you are interested to discuss it offline (which I would really appreciate) please feel free to contact me at stella.schrambke@sitel.com. Kind regards, Stella

1.0

Mar 11, 2017

complete waste of time...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-fruits every wednesday's -pays the bill only -make me wake up early -better than the dole...not sure about it.. -no stress

Cons

Without going deep down on the company profile, I can only say one thing about it: a company that hires drug addicted employees who spend most of their time hanging out with drug dealers in the parks of Berlin. Micromanagement seem not to care about this fact as long as they are professional in brightening the image of these employees.

Foundever Response

1y

Thank you for your earlier review. We take such allegations very seriously and would like to clarify that our company has strict policies and procedures for hiring and screening employees. We are committed to providing a safe and healthy working environment and conduct regular training and checks to ensure that our employees meet the highest standards. If you have any specific concerns or evidence, please report them directly to our HR department so that we can take appropriate action. We value your opinion and are always striving to improve. Thank you for your feedback. Your Foundever-Team

1.0

Jan 19, 2022

Compan

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worst place to work, really bad payed they see you as numbers that make there pockets grow.

Cons

Meet great people in the work enviroment.

Viewing 1 - 3 of 19,209 Reviews

Jobs at Foundever

Deutschsprachige Kundenbetreuer (m/w/d) Umzugspaket nach Danzig, Polen (not active req)

Berlin

View job

100% Homeoffice - Anlagenmechaniker SHK als Technischer Berater für Bosch-/Buderus-Heizungen (w/m/d)

100% Homeoffice - Anlagenmechaniker SHK als Technischer Berater für Bosch-/Buderus-Heizungen (w/m/d)

Anlagenmechaniker SHK als Technischer Berater für Buderus-Heizungen (w/m/d)

Deutschsprachige Kundenbetreuer (m/w/d) Umzugspaket nach Danzig, Polen

Nordrhein-Westfalen

View job

Foundever

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Incompetence and Racism

complete waste of time...

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