Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

How satisfied are employees working at Foundever?

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4422) , Customer Service Representative (CSR) (1502) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (424) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (259) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1069 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 644 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 484 reviews)); "Environment is good and Benefits" ((in 467 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 361 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1171 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 796 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 240 reviews)); "No bonuses and no salary increase" ((in 141 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

What are the top reviewed Foundever locations?

Berlin , Düsseldorf , Krefeld , Magdeburg , Wittenberg , Bochum , Dessau-Roßlau , Köln , Osnabrück , Bremerhaven , Dachau , Pasewalk , Ansbach , Aachen , Potsdam , Karlsruhe , Hamburg

Foundever reviews

3.9

78% would recommend to a friend

(19,213 total reviews)

Laurent Uberti

84% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.7

Compensation and benefits

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Oct 16, 2023

Bad experience in general

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Good located and good to know people around the world

Cons

They dont take care of the workers

3.0

Oct 9, 2023

Fine until you find something better

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

You don't need any experience to start working here as a customer service agent. There was only one interview, and I started working 2 weeks later. I was working in an international team and got to know many nice people.

Cons

They paid minimum wage + sometimes some bonuses. The workload was too heavy on some days, but mostly it was okay. It all depends on your language and the project you're working on. The contract was limited, 1 year at the start, then got extended half year and then another half year (2 years in all).

Foundever Response

2y

Thank you for your review! We value a positive employee experience and your feedback shows us that we are doing a lot of things right. Of course, there is always room for improvement, so we are also very grateful for criticism. We wish you all the best for your future career!

1.0

Oct 7, 2023

Worst company to be employed at

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great variation of colorfull people from all regions of the globe

Cons

Awfull low salary (nearly minimum), Bonus system is modelled in such a way that it more resembles modern day slavery, Work conditions are bad, all breaks need to be planned, and only in certain condition do they assign breaks to you. Stay away from this company if you respect yourself.

Foundever Response

10mo

Vielen Dank für deine Bewertung. Wir schätzen dein Feedback sehr und danken dir für deine Offenheit. Wir werden deine Kritikpunkte intern prüfen. Auch wenn wir deine Erfahrungen nicht rückgängig machen können, hilft uns dein Feedback dabei, Missstände zu erkennen und Verbesserungen vorzunehmen. Vielen Dank für die Zusammenarbeit. Wir wünschen dir alles Gute für deine weitere berufliche Laufbahn! Dein Foundever-Team

Viewing 46 - 48 of 19,213 Reviews

Jobs at Foundever

100% Homeoffice - Anlagenmechaniker SHK als Technischer Berater für Bosch-/Buderus-Heizungen (w/m/d)

100% Homeoffice - Anlagenmechaniker SHK als Technischer Berater für Bosch-/Buderus-Heizungen (w/m/d)

Deutschsprachige Kundenbetreuer (m/w/d) Umzugspaket nach Danzig, Polen (not active req)

Berlin

View job

Anlagenmechaniker SHK als Technischer Berater für Buderus-Heizungen (w/m/d)

Deutschsprachige Kundenbetreuer (m/w/d) Umzugspaket nach Danzig, Polen

Nordrhein-Westfalen

View job

Foundever

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Bad experience in general

Fine until you find something better

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