GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
avatar

Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

GoTo offers excellent benefits, work-life balance, and a strong remote-friendly culture. The tools and support provided to employees are generally top-notch. There's also a good focus on employee wellbeing and flexibility.

Cons

Like many global companies, some challenges can arise from being in an internationally based office—particularly when it comes to alignment, visibility, and decision-making that is often US-centric. Communication across time zones can be difficult at times.

avatar
GoTo Response
1y
Thank you for your feedback and for more than five years as a dedicated GoGetter. We’re glad you appreciated our benefits, flexibility, and supportive culture. We also agree that strong communication and visibility across our global workforce are important. Being a connected global team is vital to our collaboration and growth, and your insights help us continue to strengthen the inclusive experience we aim to provide for everyone at GoTo. Wishing you all the best in your next chapter!
5.0
Jun 17, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Good Working Environment. Opportunities are provided to learn and grow.

Cons

I haven't faced any Cons yet

avatar
GoTo Response
1y
Thank you for your wonderful review and for over 5 years as a dedicated GoGetter. We love hearing that you appreciate our supportive environment and the chance to expand your skills—both are key to GoTo’s 'keep growing' core value. Here’s to reaching new heights as we keep growing and thriving together!
3.0
Jun 15, 2025

Disapproval of CPO & CTO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Across the board, one of our biggest competitive advantages has been the caliber of our individual contributors and managers. These teams move fast, iterate quickly, and collaborate with a level of openness that’s rare in larger organizations. There’s a strong execution culture—people care about solving problems, not just checking boxes. Below the director level, there’s minimal politics; folks are focused on doing great work and helping each other succeed. That creates real velocity. Our product leaders, especially, are the glue—they understand the product, rally teams, and drive delivery with discipline. If we could scale that mindset upward, we’d be in a very different place today.

Cons

Innovation thrives on clarity, accountability, and healthy tension between product, engineering, and customer needs. Since Paddy’s departure, that balance has been harder to maintain. His leadership created space for bold ideas and technical rigor to coexist—something we haven’t seen at the same level under the current structure. Consolidating the CPO and CTO roles under one leader, Olga Lagunova introduced single-threaded decision-making, and when appointments appear influenced more by personal relationships than domain expertise, especially in critical roles like UX, it sends the wrong signal. SaaS success requires specialized depth and hard-won empathy for users—things that can’t be replaced by proximity or loyalty. LogMeIn succeeded because we were relentless about solving real problems. That edge feels dulled today.

avatar
GoTo Response
1y
Thank you for sharing your feedback and for your two decades of dedication to GoTo. We’re glad to hear that collaboration, strong execution, and effective product leadership are areas where you see us excelling—these are important strengths that support our commitment to core values like “moving fast” and “thinking big.” We agree that achieving the right balance in leadership and organizational structure is essential to our continued progress. The PTG team and leadership remain focused on making decisions that align with GoTo's long-term strategic goals and foster the culture we aspire to build. We encourage you to continue sharing your ideas and feedback with your HR business partner or manager as well so we may continue to evolve and grow together.
Viewing 61 - 63 of 1,407 Reviews

Glassdoor has 1,595 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.