Gopuff reviews

2.7

29% would recommend to a friend

(1,427 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 9, 2018

What a bad joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good business idea; fast paced, lots of work to do. Decent pay for the area, though not when considering responsibilities.

Cons

Managers shouldn't be taking more deliveries than drivers; general managed need more training; independent contractor designation for drivers is stupid and you have no control over the drivers;

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Gopuff Response
8y
Not cool! We want to make this right! Please email us at: reviews@gopuff.com so that we can connect on these issues
4.0
Mar 27, 2018

Chill workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive laidback work environment, lots of laughs. Drivers are fun to be around and have good conversation once you get to know them. The management team is easygoing and fun especially on night shift. Everyone works together well for the most part and people are held accountable. Opportunity to advance from driver to operations manager as long as you’re dedicated and work well with everyone. Lots of snacks provided. Discount on purchases. Flexible scheduling (self scheduling)

Cons

Can be very fast paced and sometimes being short staffed can make the shift really difficult as far as the number of orders being packed and delivered are concerned.

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Gopuff Response
8y
Thanks for taking this time to give your feedback! We appreciate you being part of the team.
2.0
Mar 27, 2018

GM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once city is established the job can be pretty easy

Cons

-Drivers are treated poorly, drivers are constantly being contracted and then they quit shorty after starting due to the business model viewing and treating them as exposable. -Paychecks could be different for employees who have all variables the same, poor pay department -The hierarchy is not clear, people who started early on in the company don't understand the complexities that it is currently facing -Culture of blame

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Gopuff Response
8y
Not cool! We want to make this right. Email us at: reviews@gopuff.com so we can connect and solve these issues!
Viewing 1396 - 1398 of 1,427 Reviews

Glassdoor has 1,945 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.