H&M reviews

3.5

61% would recommend to a friend

(17,371 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Jun 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Learn something new everyday. Never get bored. Always get the opportunity while at work to wonder if somewhere else would be better. The discount if you use it. Merchandising is fun if you can do it in the 1 hour that you usually get.

Cons

Values of H&M are never met. They believe in a sustainable environment but I've never seen a recycling bin anywhere. Management will tell you to give great customer service but Management will not do that themselves. Management will tell people he or she is getting promoted at work with them for two weeks. After the two weeks Management will just forget. Again anything about Customer service that H&M strives to believe in are not followed by Management but they'll again lecture and talk about giving customer service every morning. H&M is unfair about the work load. Someone will work triple what another person will and the person doing less work will usually be getting paid more.

3.0
Jun 25, 2011

retail is retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

affordable clothing and goosdiscount. flexible schedule and many stores everwhere just in case you need to travel, you re able to travel with the company for store openings

Cons

not alot of room to grow in company, benefits only apply to full time workers. hard work, at timescustomerscan be rude, long hours

Viewing 17290 - 17292 of 17,371 Reviews

Glassdoor has 21,511 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.