Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,168 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jun 29, 2021

      Not the place it used to be

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global week of rest approaching

      Cons

      The customer success department used to be all about the mental health and well-being of the employees, it was once the number one priority. Those days are long gone with management assuring us targets would not be increasing again this year, only for them to Jack them up (with one teams surpassing a 14% increase). If you want to solve for customers and be a strategic asset to them, this isn’t the place for you.! Its turning into nothing more than a sales organisation but without the salary, all to meet the senior leaderships want of the revenue increasing with no extra support or resources (bar sandler training…why would we need that if we’re not a sales team!!).

      1.0
      Feb 25, 2021

      Great vision, poor execution

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wholesome culture code Commitment to diversity, inclusion and belonging at the executive level. Excellent product and vision. Great colleagues. Fantastic benefits.

      Cons

      Toxic leadership at the local level.

      avatar
      HubSpot Response
      5y
      Sorry for the delay--our core HR team met with local leadership in Singapore to discuss this review and ensure we were taking it seriously. Needless to say, this isn't who we are or want to be as an organization, and we are paying close attention to ensure this is addressed comprehensively. It's absolutely imperative that our culture not just be great at the global level, but also at the local level, so we will be working hard to understand exactly where the gaps are and how we ensure we take this seriously. -Katie
      2.0
      Dec 1, 2023

      An honest feedback

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great product -Amazing colleagues -Cool office with free food

      Cons

      I've stayed at HubSpot long enough to see that the widely advertised so-called "Culture Code" that everyone is talking about internally, has nothing to do with reality. In theory, yes, the culture is amazing. In action, if you happen to work with a manager that CONSTANTLY shares with you negative feedback and focusing only on what you do bad without highlighting the strengths and great things you might be doing, then sorry but there is a HUGE discrepancy between words and action. You cannot tell a rep to "be careful" in the future while choosing their holidays if they are not hitting their monthly quota. This is unacceptable and against your "culture code". When I decide to take time off in order to discharge and feel better from your continuous pressure is something that I will judge, and not you. I was constantly stressed and psychologically so forced every single time I would meet my manager, because I knew that I would get again negative feedback and no empathy at all. Zero empathy and zero support. Also, when I decided to talk about it with HR, nothing happened. They basically told me it's between me and my manager and I should try to solve it with them...!

      avatar
      HubSpot Response
      2y
      Thanks for the specific feedback, even though elements of it are hard to read--appreciate you sending our way. Sincerely, Katie
      Viewing 100 - 102 of 4,168 Reviews
      Related searches: HubSpot jobs | HubSpot salaries | HubSpot benefits | HubSpot interviews | HubSpot conversations
      ReviewsHubSpot reviews

      Glassdoor has 4,756 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.