HubSpot reviews

3.4

54% would recommend to a friend

(4,169 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 5, 2023

Used to be Great - Downward Snowball Since 2022 - Freefall in 2023

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a middling job that will pay the bills and work remotely that will give you an excuse to hide from disrespectful or moderately competent coworkers. You get to work against other teams and compete to be better than all the rest, the best like no one ever was. You might get to work with a leader that doesn't assign you the same task also assigned to several others, unbeknownst to you. You can take unlimited vacation and fall behind your co-workers on their way to a promotion before you, even though you completed everything in good order. You get a high chance of taking on work that will not get recognized because the leader that designed the project was confused and can't understand if there's any business value. You might still have some of the benefits advertised by the time you start. You might have a chance to switch teams or move internally if leadership thinks a new shiny title and rebranding an existing role are important in the next year.

Cons

This is a complete bureaucracy now. Any merit based teams are few and far between. Those teams are also probably not hiring, as they are being forced to conform or actively being managed out by being given unrealistic expectations. Culture, teamwork, and comradery are all rapidly declining as teams feel pit against each to produce.

1.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company name to have on your resume, good benefits, WFH flexibility

Cons

I'm not sure how HubSpot is ranked so high on best places to work, the culture (at least on the corporate sales side) is hands down, the worst I have ever seen. Unfortunately, a lot of the success at HubSpot comes down to 1. your territory and 2. your manager. If either, or both of those are lacking, you're in trouble. Product has potential in the enterprise space, but there is a long way to go. Management measures "enterprise" (which are really mid market) reps on a monthly quota which in "enterprise" sales, is unrealistic. Leadership also recently rolled out what's called "breakfast club" for reps that are below 70% of their monthly number. Basically, that entails sending an email every Friday to your manager, director, and VP explaining why you missed your number, what you are doing to improve for next month, and laying out all of your KPIs and metrics. This means you can hit 400% of your number one month, then 68% of your number the next month, and you will still be put in breakfast club. Love being micro-managed? HubSpot's your place. There is close to no onboarding when you start, and you are expected to be a pro in all of HubSpot's "hubs" meaning Sales, Marketing, Service, Operations, and CMS. In regards to parental leave- YES, you have 16 weeks which is wonderful HOWEVER- be prepared to ramp back up within weeks or you will be put on PIP. HubSpot does a great job hyping up the 16 week leave but what they don't mention is the ramp period when you get back. Beware. HubSpot also takes Woke Culture to the next level and if you're not bought in, you're an outcast. All in all, I would strongly, strongly suggest looking elsewhere.

2.0
Jul 25, 2023

Clique-y Club

Recommend
CEO approval
Business Outlook

Pros

Leadership is very transparent and humble, often recognizing areas they need to improve and actually taking steps to improve them. They are not afraid to admit where they've gotten something wrong. There are some excellent new leaders that we have brought in product that have great expertise, maturity, and empathy. I'm excited to see what they can do. Great PTO. HS also does a great job of supporting big life moments, good and bad. I really appreciate the human touch and empathy the company takes here. Lots of cons, but some of these are pervasive in tech and not unique to HS sadly.

Cons

- HubSpot is like a high school clique where those that are "insiders" are protected and promoted often at the expense of more skilled, smarter, mature, and more empathetic leaders. If you don't "fit in" to the HS way, you won't go anywhere and the "HS way", at least in product, often favors the men that have been here a long time and are now at the top. See the other brave reviewers here that have spoken out about how HS treats people with differing opinions, styles, etc. - We also vastly undervalue design and this seems to be getting worse by the day. We hire such talented designers and then don't give them the room or voice to lend their expertise. - Over the past year, the amount of autonomy of teams has dissipated. While this is to be expected as a company scales, some parts of this org now have highly paid, smart, and skilled IC's and middle managers who are basically just executing on the orders from people at the very top (again beware if you voice a different opinion).

Viewing 106 - 108 of 4,169 Reviews

Glassdoor has 4,757 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.