HubSpot reviews

3.4

54% would recommend to a friend

(4,169 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

- Remote - Decent WFH equipment options - Decent flagship office in Boston though the Davenport closed

Cons

A popular saying has always been employees leave bad managers and not good companies. I left extreme micromanagement. HubSpot sales became so toxic anxiety overall monthly quota attainment would wake me up at night and morning - leaving me with rarely any good nights of sleep. Being constantly harassed on Slack for every single deal. Needing to know my wearability constantly. Not being treated with empathy from direct management about the market vs the messaging relayed about uncertain economies in executive AMAs. I left because of extremely bad management all around. This is from the top down. Leadership starting from the c-suite to direct sales management that has declined so quickly. Company trust is completely lacking. The CEO and board of directors really screwed up and lied to all of HubSpot about layoffs. Telling the organization that we were doing “OK” as a company. I wasn’t laid off but I wish I had the option to be. This way I wouldn’t have killed myself overworking for a company who doesn’t care about its employees. Always checking my email for any qualified leads that would seldom come in and out of fear that it would rotated to another sales rep if I dare to truly take time off. Never taking a true vacation except the Global Week of Rest. Unlimited PTO is a fallacy for salespeople here on a monthly quota. I hated working here since the economy took a nose dive and SaaS in general plateaued. I truly wish I had the option to be laid off. But it’s no wonder salespeople here are last to be laid off because they can let you go at any time and give you very little severance compared to those who were actually laid off. You are a number at HubSpot. I wasn’t cared for by a single HR or management person. Believe me I’ve tried to voice my concerns every chance I got. Did I need to speak to Dharmesh or someone else? Instead of anyone being there to listen besides those on the selling frontline with me, I was constantly rebuffed. Ignored by Katie Burke who wrote a very perfectly curated response indicating her concern to my feedback of HubSpot becoming toxic, but then deflecting me to her assistant. Trying to talk to HR, but they only act as an “advisory role” and refused to hear any feedback - telling me to go to my direct manager and director. Everything fell on deaf ears. Thanks a lot guys. I devoted night and day to this company and management was just terrible all around. Here, you are just your numbers, not humanized. Empathy as a core value? I have yet to see it in the management level anywhere. Beware and please do yourself a favor and look elsewhere unless you want to play Russian roulette for who you get for a director and manager. Oh, and being paid under the average salary for your job when you have to prospect, run discovery calls, demo, and negotiate all by yourself. Many of my friends have felt absolute pity for me and appreciate their own managers and organizations all the more after seeing how I was micromanaged and treated. They’ve worked for much more, took their vacations while I sacrificed time with my family and lowered quality of my life. HubSpot is like that cute girl that you really want to date, but you end up taking her swimming and all her glamorous makeup comes off. Only then do you realize she looks nothing like she does with her makeup, were completely catfished/deceived, yet stuck with her because in the world of tech layoffs and overall crap economy for tech sales, you are stuck for lack of better options. I’m leaving the first chance I get with an alternate offer elsewhere. I am and was stuck out of lack of options because many companies froze hiring. Being stuck is not a good reason to stay. HubSpot, you know sales morale is down. You are becoming a corporation that bleeds talent. You are not reflecting the core values you tote about anymore. Especially in empathy and transparency. Do better.

1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work from home opportunities.

Cons

Glassdoor reviews can be misleading as employees are often encouraged to leave reviews during Month 1 Onboarding, which is a highly empowering experience. However, the culture and values promoted during onboarding are not practiced in day-to-day work. Managers can be dishonest and emotionally manipulative, prioritizing their own success over the well-being of the customer, the representative, or the business as a whole. Employees are pressured to work even if they are unwell or dealing with personal issues. It's Russian roulette whether you receive a competent and skilled manager. If you don't, say goodbye to your success in this company. Teams compete over the same pool of potential opportunity, which puts Managers at odds with one-another, leading to a culture of self-interest and a lack of collaboration. The company has struggled to adapt to its substantial growth, with targets and KPIs increasing regardless of the economic downturn. Many managers who were promoted based on their performance in easier times are unable to adapt to a more challenging selling environment and reject fresh ideas and different opinions. Upper management has not taken significant steps to support employees on the ground or address complaints.

1.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Very good benefits such as Unlimited PTO, flexible working option: WFH, hybrid, office. - Generous technology equipment provided - Great product as a streamlined solution - Strong software brand

Cons

The Sales organization has turned toxic and is also a matter of luck and territory distribution. The person of color experience has not been very a positive one. A team member and I are notably persons of color and have not been treated as valuable persons. Also, highly misleading with effectiveness of the marketing team and "inbound marketing" - the sales team is hunting and doing almost purely outbound sales which is a miserable experience! Some people also abuse the unlimited PTO and there is a really stingy budget for team get togethers. Seeing the other reviews, HubSpot has built a culture of churn and burn through their own reps, where reps will stay 1-2 years at below market pay for AEs and then go somewhere else with a 30-50k pay bump for less work!

Viewing 109 - 111 of 4,169 Reviews

Glassdoor has 4,757 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.