HubSpot reviews

3.4

54% would recommend to a friend

(4,171 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The main benefit is the ability to work from home. The onboarding experience was good, the recruitment process was well managed. Hubspot actively promotes diversity and inclusion. The product itself truly brings value to the table and I had the opportunity to meet some incredibly talented sales professionals. On a personal level, I also had the pleasure of interacting with some genuinely fun and friendly individuals whom I still maintain contact with to this day.

Cons

I was initially hesitant to provide a review of this company, but I feel compelled to share my thoughts due to a push from Glassdoor. Allow me to express my perspective: on a deeper level, this corporation treats its employees as mere numbers and fails to foster a healthy work culture, despite promoting otherwise. I am genuinely surprised by the abundance of positive reviews as I suspect individuals are encouraged to leave their feedback during the initial month when everything appears ideal. However, conversations held outside of working hours reveal a vastly different opinion and it is exceedingly challenging to find someone in sales who genuinely enjoys working here. In the sales department, your success heavily relies on the luck of being assigned a decent territory and good customer portfolio. If you happen to receive a territory previously handled by an experienced rep, you're in luck. Otherwise, it becomes a matter of chance. The territories are small, since company over hired and achieving success seems to hinge on some questionable tactics. When I was there, only 20% of reps were hitting quota. Yet, this is merely small aspect of the overall problem. The entire company fosters a cult-like atmosphere that disregards honest opinions and stifles independent thinking. Burnout is prevalent across the entire sales department, with colleagues in sales reporting a lack of work-life balance persisting for years. High turnover. Furthermore, middle management ... the level of micromanagement here surpasses any other company I have worked for by far. It feels like your manager only cares about climbing up the career ladder. Let's put it this way, this is the only job that has ever interrupted my sleep pattern. Working from home, my partner with years of experience in management, overheard most of my 1:1 with my manager and asked me to leave for the sake of my mental health. I changed and never looked back.

2.0
May 6, 2022

One of my worst work experiences

Recommend
CEO approval
Business Outlook

Pros

Great work from home support

Cons

I was so excited to work here based on their culture deck, but I've yet to see any of the stated values lived out. You are only a number here. My worth as an employee and development opportunities are irrelevant. All that matters is the metrics. My manager has no idea what my goals are, where I'd like to develop...nothing. Nor have they (or anyone else) invested in me as a person. There is almost toxic support given to management. If you are struggling, you are told to figure out a way to make it work or move on from the company. I feel completely disconnected from this company. Many of us feel like outsiders here. If your manager isn't someone who actively cares about your journey, you won't have any opportunities to connect and grow otherwise. The most disheartening part is how cliquey VPs are. It's a cool kids club. If you're in, poor results will be dismissed. I've watched people who mismanaged products and have done a terrible job leading people (almost the whole team quit because of leadership) get promoted and praised because they're "in". I've never heard an encouraging word (or any acknowledgment really) from upper management. It's been a sad, demoralizing experience. I can't wait to get out.

1.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Very subjective pros: Beer fridge, frat house environment, East Coast pioneers in brogramming, work-related parties, work-related after-hours hackathons, work-related dinners, work-branded swag.

Cons

Take the reviews of HubSpot that suggest that hard work and enterprise are the path to success and advancement in context: it depends on the department and your management. That culture is not company-wide, and despite the rah-rah about transparency, most decisions are made behind closed doors, and most job/advancement openings are filled silently because someone pitched it directly to a decision-maker. There's no infrastructure for advancement on merit if you do not play the office politics. If your management, especially your VP-level management, doesn't like you or your ideas, you're not moving. You don't have control over your own advancement unless you have some degree of suction with management. Company culture reinforces that HubSpot comes first; you socialize through HubSpot, you eat at HubSpot, you play at HubSpot, you bath at HubSpot, you exercise with HubSpotters, you drink with HubSpotters. If this is a problem, or if you want a life outside of work that doesn't include HubSpot, company culture reinforces that there are tons of other startups in Cambridge, which is a very, very good point. For Services, morale is bottomed out; people who are staying are doing so for the IPO or because they can get away with a level of achievement commiserate to their pay. Don't join HubSpot for the options, don't join it for the culture, don't join it for the career trajectory unless you already know someone who knows someone already there. Please don't join if you're an introvert. Join if you're an ace at office politics, if you can wrap any level of work in a nice presentation, or if you're interested in marketing or sales. Join if you don't mind promoting your employer and anyone your employer is affiliated with on your personal social media channels. This is a marketing company, no matter what they sell now or decide to sell later--they will sell marketing to anyone. If you aren't interested in marketing, no matter what position you're applying for, no matter how far away from marketing you think you'll be, stay away.

Viewing 130 - 132 of 4,171 Reviews

Glassdoor has 4,760 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.