Is IBM a good company to work for as a Client Service Representative?

Client Service Representative professionals working at IBM have rated their employer with 4.7 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Client Service Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at IBM .

Does IBM pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at IBM with 4.4 out of 5 stars based on 26 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4347) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2036) , Senior Consultant (1846) , Consultant (1844) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (847) , Intern (824)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 10973 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5042 reviews)); "Flexible schedules and work from home opportunities are really good." ((in 4399 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3414 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3307 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5418 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2012 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1760 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 611 reviews))

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IBM Client Service Representative reviews

4.7

95% would recommend to a friend

(26 total reviews)

Arvind Krishna

93% approve of CEO

59% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Compensation and benefits

4.1

Culture & values

3.6

Career opportunities

3.3

Work/Life balance

2.9

Senior management

Client Service Representative employees have rated IBM with 4.7 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. IBM is rated 22% above average by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

5.0

Apr 27, 2023

Good place to work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Salary and Training at IBM

Cons

High pressure environment and sales driven..

3.0

Oct 6, 2022

Postion Review

Services client representative

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment, great people and excellent work environment

Cons

company was quickly moving away from the services market and reducing headcount that could successfully deliver contract expectations

4.0

Apr 5, 2022

Meh

Services client representative

Recommend

CEO approval

Business Outlook

Pros

Remote / travel benefits Large IT presence

Cons

Bureaucracy Micro management expensive slow moving

Viewing 4 - 6 of 26 Reviews

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IBM Client Service Representative reviews

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