N26 reviews

3.5

56% would recommend to a friend

(702 total reviews)
avatar

Valentin Stalf

28% approve of CEO

39% positive business outlook

N26 has an employee rating of 3.5 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have a good working experience there. The N26 employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

702 reviews
1.0
May 26, 2020

Politics, bros & fraudsters (repost)

Recommend
CEO approval
Business Outlook

Pros

Repost from mid-April deleted review. - fun colleagues - sparkling water

Cons

TLDR don’t go there, they don’t even pay market level LACK OF DRIVE Change of focus and strategy every 2 months which results in misalignement between teams and frictions. Key to hierarchy recognition is yes-(wo)man attitude politics and slides, it’s easier with them. LACK OF TRANSPARENCY Engagement survey results are so bad the report is hidden (shared since, but only overall company). Explanation given is that we did not appreciate the measures taken. Those measures were not tangible or please share a list, appart from adding it as the last company OKR. LACK OF INNOVATION Product and tech hardly delivers relevant financial or even basic features when competitors have a solid roadmap. Instead we change the design of the feed or group 2 buttons in 1. LACK OF INTEGRITY Employees are not considered and treated like disposable. C-level put a part of the headcount on kurzarbeit 100%, mostly people of lowest levels, instead of spreading the effort across teams and levels. LACK OF CARE A big part of the headcount is the HR, absolutely not involved in employee journey. I have the feeling they rather send survey by email than speaking to employees and being involved in feedback cycles/performance reviews/promotion discussion or Culture Amp account manager is good. Inviting the whole company with public walk-in sessions to avoid 1-to-1 check in just sends the message your time is too precious to adapt to employees calendar. Bonus: after years of employees asking for an equity incentive, they offered to trade salary increase against virtual ESOPs when company valuation was at its highest. A very low proportion of eligible people took it.

avatar
N26 Response
6y
Thank you for taking the time to give us your feedback. We’re disappointed to read that your experience has been less than positive. Employee wellbeing continues to be a central focus for us, and so to read that you feel a lack of care from your People team is feedback we take very seriously. We have introduced many different channels and opportunities within N26 for employees to share their feedback or raise concerns, and so we’d love to hear from you directly to understand what you feel is missing. Our team looks at all touchpoints and milestones in the employee journey to ensure N26 can deliver consistent, positive experiences during your time with us. Having gone through a period of fast growth last year, it’s fair to say that there are many areas of opportunity for us to tackle, and it’s through your feedback that we can continue to identify and prioritize these. The decision to ask some team members to participate in Germany’s short-work program, Kurzarbeit, was not made lightly. Only those in roles where the workload has had a major impact - given the current situation with COVID-19, office closures, and international travel etc. - have been asked to adjust their working time. We have also offered a voluntary option for other team members to participate, such as those with children, where their preference is to reduce their working hours at this time. FinTech is an extremely innovative industry, and we’re super proud of all the work our Product and Technology teams deliver. This year we have fully redesigned our mobile experience, and will be rolling out more exciting product updates in the coming months. Transforming a heavily regulated industry like banking, which is long overdue for disruption, isn’t something that will happen overnight. But with passionate people from all over the globe who share our vision of building a bank the world loves to use, we know we’re on the right track to doing so. To address your feedback on compensation, our philosophy around compensation and benefits is to provide fair reward for every role. We work closely with a number of salary experts, and the local markets we operate in, to ensure we are fully competitive in how we pay our staff. As mentioned, we’re all ears for your feedback, and would welcome a direct one-to-one conversation with you to better understand how we can improve your overall experience. Please reach out to the Organizational Development Lead for your department to set this up. Thanks.
1.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Typical startup fare - food, dogs, beer. But even these are getting scarcer.

Cons

Literally everything else. Employees aren't heard or respected, to N26 we are all easily replaceable. When asked about salary ranges, which are tied to levels but not shared with anyone, the company response was essentially 'this is what you get, if you don't like it too bad'. Zero transparency - it's almost November and there are no plans in place, or at least no plans communicated, about next year. All decisions are made top down and everyone is expected to just do as they're told. Plus all major decisions are made last minute, with entire teams and departments completely kept out of the loop. Everyone is constantly scrambling to keep up and fighting fires - it's a completely unsustainable way to keep working. Have you been working hard? Think you deserve a promotion? Too bad, your options are to jump through a thousand hoops or be friends with management (it also helps if you're male and Austrian). The promotion cycle is not at all equal across departments with some teams giving out promotions after 4 months and others denying everyone. We're trying to expand worldwide, but we can't even get our current product working properly for our core markets and competitors are very quickly surpassing us. This place will implode well before they reach their entirely unrealistic signup goals.

avatar
N26 Response
6y
Thank you for taking the time to share your experience with us. It’s important for us to understand where our employees have concerns. Our approach to compensation and benefits is driven to provide fair reward for every role. We work closely with a number of salary experts, and also with the local markets we operate in, to ensure we are fully competitive in how we pay our staff. In terms of business priorities, we run a range of targeted sessions to communicate about our plans, approach, and our overall OKR structure. These meetings are set up to give clarity to all of our employees and to allow an open forum for people to provide feedback and ask questions. We also offer a monthly session with both of our founders, where employees are encouraged to ask questions for their most pressing issues. These sessions have been very popular and are designed to provide full transparency within N26. All team members have ownership of their career development at N26, and are in the driver’s seat when it comes to getting the feedback needed to develop in their career. We take a structured approach to promotions & development, which is intended to provide transparency on how decisions are made and a clear path for your growth. If you would like to discuss your concerns further, or provide any input on our current programs, we would love to hear from you. Please reach out to the People team.
1.0
Jun 14, 2019

N is for Nepotism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some free food, free drinks, etc.

Cons

Founders surrounded by yes men (and women). This makes them completely disconnected from reality. According to them and the people surrounding them everything is always amazing and only getting better. However ‘on the ground’, senior people are leaving in droves (some of them even without having found a new job just because they’re so fed up), being replaced with successively more junior people. If you can tell the founders a nice story and you are able to befriend them, you will get promoted to smithereens. The sky is the limit. Doesn’t matter if 75% of your team has just resigned, you are still eligible for a huge promotion. Hypergrowth is the excuse for everything. Especially for introducing increasingly vague roles. Coordinators need coordinators that need coordinating. Through all these levels, the vision and priorities of the company get completely lost. This results in every new hire being more disconnected with the company and the product as the one before them. And even after hiring all these people, no one seems to be able to actually deliver features (really, the app has been basically identical to one year ago). A bunch of things are even being outsourced to a consulting company. Speaking of vision. Somehow everyone that’s in charge of building the vision of the product is completely out of touch with our competitors. Where a couple of years ago we might’ve been market leader in a lot of things, now there are a bunch of competitors in Europe that have a feature set that make N26 look like the old banks we are trying to replace. The architecture is riddled with ticking time bombs (some of them with easy fixes) that the technical leadership has no clue how to fix (if they even acknowledge they exist). Instead they rather rewrite code that was recently rewritten because... I have no idea. TL;DR: don’t waste your time here.

avatar
N26 Response
6y
Thanks for sharing your overall experience with us. We are sorry that your experience at N26 has more cons than pros. That said, we are thankful that you took the time to share your opinion here so we and others who work on this can reflect on it and think about ways we can adapt and do more to ensure you and others feel valued.
Viewing 25 - 27 of 702 Reviews

Glassdoor has 1,003 N26 reviews submitted anonymously by N26 employees. Read employee reviews and ratings on Glassdoor to decide if N26 is right for you.