N26 reviews

3.5

56% would recommend to a friend

(702 total reviews)
avatar

Valentin Stalf

28% approve of CEO

39% positive business outlook

N26 has an employee rating of 3.5 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have a good working experience there. The N26 employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

702 reviews
2.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Mostly great people below the c level just trying to do there job 1500 development budget but there are rumours we will lose it Free food and drinks in the office like is normal at tech companies

Cons

Almost all of our research team and many designers were cut during the pandemic. Research and design are not valued at N26. Our CPO cares more about her outside image than her team or the real work. All of her LinkedIn posts and the panels she attends upset me. We are all collateral damage while she finds her next job. She is so see-through really is just caring about her exposure more than any of us in her team. We have more product managers than we know what to do with. There were many less cuts there. We lost our manager in design after being left with a skeleton team that can't manage how much work we have. Zero support from the CPO. Our CEO is the chief designer. This means we don't actually need researchers or designers. Our CPO just does his bidding. How can you have a CPO not care about research and design? There is 1 about 1 designers for 10 tech teams right now. Research even less.

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N26 Response
5y
It’s concerning for us to hear that you don’t feel your work is being valued at N26. We will take this opportunity to respond to your concerns, and in addition we have shared your feedback with our leadership team for further reflection and action. Design and research are essential to our product and business. Not only in specific roles, but also in the mindset and attitude of everyone involved. We believe that curiosity, coupled with a data driven application, are core to making good product decisions. We see research as a dynamic, ongoing process that continues long after a product launch. This can range from an early discovery phase, case studies on consumer behaviour, experimentation, or post launch behaviour understanding - all of which are critical to business decisions. With COVID-19, business criticality was the number one priority when looking at work and roles to prioritise. As a financial institution, we needed to ensure that we didn't compromise the banking and stability side of the business, and this did mean that some roles were more impacted than others. While this is of course not an ideal situation to be in, we have been able to leverage short-time work programs, such as Kurzarbeit in Germany, to ensure we can continue to offer employment for all our fantastic people, while at the same time ensuring business continuity. There are no plans to change or remove the €1,500 personal development budget. This remains a great resource for our people to put towards activities and materials supporting their professional development within N26. We encourage employees of all levels to build up their personal brands, and to amplify externally the great achievements from their work and learnings at N26. We want to positively impact the career journeys of our employees, and leveraging things like networking and panel discussions can be an important stepping stone along the way. We are absolutely supportive of this, and our Employer Branding team is available to offer additional coaching and support in this area. We also put an incredible amount of effort and intention behind our leadership development programs. All People Managers at N26 have access to programs which focus on our people management frameworks, processes, tools and practices, to ensure that you as an employee receives the right level of care and guidance during your professional journey with us. If you are open to keeping this conversation going, the Employee Experience Partner assigned to your area would be a good next step for this dialogue. Details of this team and their responsible areas are shared on the company intranet. Thank you for speaking up and sharing your experience.
3.0
Jun 18, 2020
Recommend
CEO approval
Business Outlook

Pros

People - N26 have hired some great people and it's a welcoming environment that's easy to get settled in. Personal Development Budget - once you pass probation, you have access to 1,500e (at the time of writing) to spend on things like conferences, books, courses, coaching. Benefits - Pre-Covid times there were OK benefits like subsidised train tickets, gym memberships, free lunch once a week. Those have now been cut or elinimated though.

Cons

Founders - they don't trust the people they have hired so they micromanage. They're not particularly inspiring. Lack of cross-functional teams - in Product & Tech there are a lot of teams but many are understaffed or incomplete. Don't expect truly cross-functional teams, or skills like Developers, Designers, Agile Coaches, Tech Leads, Engineering Managers to be available at the level necessary. That also results in many people playing multiple roles or being spread thin. Some roles are very demanding and there are high expectations but there's not much reward (benefits have been cut, salaries are not always in-band or to industry standard). Office - there are a few offices in Berlin and they are quite different. If you're unfortunate enough to be in K72, forget about a comfortable work environment. In pre-COVID times there were not enough desks for new joiners and everyone is cramped on top of each other, there is not enough meeting rooms. No secure bike storage. R22 is just dull. Ultimately, it's a chaotic work enviroment that offers no real benefit or reason to work there (aside from the people but you can get nice people at any company).

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N26 Response
5y
Hi. Thanks for sharing your experience with us. We appreciate your feedback - both the positive and constructive - and will share this with our leadership team to reflect and take action on. It’s great to hear that the environment has been a welcoming one and that it supported your overall on-boarding to N26. We definitely agree with you that our Recruiting team hires amazing people, and this is what continues to make N26 a great place to work. To address your concerns around our perks and benefits, we did conduct a recent review and made the decision to scale back several of our offerings to support the business through the significant impacts we’ve seen from the COVID-19 situation. That said, no benefits have been eliminated, and we still believe that our employees have access to an attractive and competitive package across all locations we operate in. Of course this is not an ideal situation, but we appreciate our team’s understanding of these cost measures, with the ultimate goal of making us stronger for the future. There are no plans to change or remove your €1,500 personal development budget. We would encourage you to get involved in your department’s engagement survey meetings in the coming weeks. This is a great opportunity to bring forth ideas on how we can continue to improve and grow as a company, directly from your experience and perspective. Based on the feedback you have shared here, we’d love to hear what you would like to see implemented and improved. Outside of these meetings, you also have the opportunity to discuss your feedback directly with one of our Employee Experience Partners. The Employee Experience team is available to support you with all employee relations situations and questions. More details of this team and their responsible areas can be found on the company intranet. Thanks again for sharing your feedback, and for being a part of this journey with us.
1.0
Nov 9, 2019

Terrible management - work hard/lack of recognition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good people, passionate and work hard - although not recognized - Usual perks of start up, free snacks, beer etc, but not lunch everyday - Good brand reputation (until you get inside the company)

Cons

- Management is terrible, especially founders/CEO. - Lack of trust and transparency. - Too many good people leaving. - Unrealistic expectations, long work hours, hyper growth, unreasonable goals, lack of understanding of real issues. - Incompetent decision making by leaders - Employees are not respected by leadership. - You can't succeed unless you are part of the "boys club" (white Austrian males) or are "yes-men" - Low pay

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N26 Response
6y
Thank you for sharing your feedback and views. It is important to us to hear feedback from our employees. Last year we went through a period of hypergrowth, which saw our employee base grow significantly to support all teams in meeting business goals. Understandably that type of environment is not for everyone, and can be challenging for even the most experienced individuals. Like every company there is always a level of attrition that sees people move on to other opportunities. We look to counteract this with new initiatives to help our employees with their work-life balance and by supporting career development. We consistently share information with our employees and give everyone a voice to ask questions, understand business decisions and question the approach. We have introduced a range of company-wide initiatives for this, from re-designed meeting structures to new communication channels, and we hope that you have seen a positive impact from this. We would appreciate the opportunity to discuss this and your other points directly. If you would be interested in doing so, please reach out to the People team to discuss further.
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