Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 117 reviews)); "Great people to work with and easy to get along with" ((in 82 reviews)); "Work life balance is good" ((in 54 reviews)); "Flexible hours and pay." ((in 31 reviews)); "Great management and team to work with" ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 53 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Dec 16, 2014

Great opportunities at New Balance. Great people to work with.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone works hard but at the same time creates a great enviroment. Great company values. Great benefits.

Cons

Busy, maybe more resources.

5.0

Dec 10, 2014

Sales Associate

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

Co-workers were wonderful, plenty of perks being a part-time employee such as bonuses for going over sales goals, and great employee discount!

Cons

There aren't really any cons.

4.0

Dec 9, 2014

If you want to work retail I can think of few companies that would be better to work for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

respect for family and family time vacation time from day one If I was a younger person I could see myself trying to make a career with them

Cons

Having to stand an entire shift is just stupid, especially for a "foot health" company. Their loss prevention policies are stupid, focusing more on internal theft and putting the primary responsibility for LP on hourly clerks. Buy some cameras!

Viewing 1195 - 1197 of 1,242 Reviews

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New Balance

New Balance reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great opportunities at New Balance. Great people to work with.

Sales Associate

If you want to work retail I can think of few companies that would be better to work for

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Jobs at New Balance