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      New Balance

      Engaged Employer

      New Balance reviews

      3.9

      71% would recommend to a friend

      (1,242 total reviews)

      Joe Preston

      83% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Nov 24, 2014

      Great company.

      Apparel designer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits and opportunity for growth. Flexible hours. Opportunity to work from home based on manager's approval.

      Cons

      Apparel business is young. Still some growing pains to work through, but there is some very positive momentum.

      5.0
      Oct 17, 2014

      Absolutely love working here

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for New Balance is a lot of fun. I never knew working in retail could be fun. Everything is very structured and organized. This is my first job and I couldn't have asked for a better place to work. Hope to stay here for a long time to come.

      Cons

      Not being able to know what our shipments will be until we get them. Also not getting new styles in very often. Customers are finding it difficult to find a style they like. And when they do find a style they like, half the time we don't have their size.

      4.0
      Sep 29, 2014

      Good things ahead

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance does exist and not just for management (as another review suggests). Not all departments are managed the same...several are managed well and are moving in a positive direction. Looks like many good things are ahead for this division and time will tell if this is the case. There are a lot of great people in St. Louis that love working for NB and support the company values and global direction. This is a great time to be here with a lot of things changing for the better, including a new division director that has vast experience and seems objective and ready to lead with strength and serious business acumen. He will need to remain consistent in leadership to get over some of the recent challenges, some of which have been included in other reviews. I'm in no way downplaying the seriousness of what others have mentioned but want to give a broader view of the positive things happening in other areas of the division.

      Cons

      Pay at StL location has been under market for most positions although there is a division-wide analysis currently underway that will hopefully help. There ha been a lot of management/direction change in a short amount of time which breeds uncertainty and instability. New director in place has an opportunity to stabilize and begin bringing positive change to ease employee uncertainty which directly impacts quality of work, job satisfaction, etc.

      Viewing 1198 - 1200 of 1,242 Reviews
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      ReviewsNew Balance reviews

      Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.