Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 101 reviews)); "Good Benefits and can have a good team" ((in 87 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 136 reviews)); "Low pay and unhappy overall" ((in 107 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 19, 2019

Could do better!

H61 engineering & maintenance

Recommend

CEO approval

Business Outlook

Pros

-Friendly teams -Travel benefits (however concession rate has not increase and holiday price has) -Good work life balance the majority of the time

Cons

- White male dominated management team - Low salary - A good or above average review doesn't guarantee you a pay rise despite achieving your objectives. It's down to HR to decide and you could get 0% for all your efforts. -Poor pay rises. -Bonus scheme only benefits the managers and not the majority of staff unlike local companies like Easyjet who give bonuses to all staff. -Poor morale -Lack of progress or development -HR don't listen to managers with regards to poor pay and staff retention issues -HR unseen and unsupportive

TUI Group Response

Thank you for taking the time to provide us with your feedback.

2.0

Dec 16, 2019

Working at TUI for over 10 years

Engineering

Recommend

CEO approval

Business Outlook

Pros

Holiday benefits and concessions. Colleagues are great.

Cons

No recognition of work or commitment. Reward through annual pay reviews is shocking, so much for performance related pay. Morale at all time low. Lack of progression within the business, and no support to get get guidance and support on progression opportunities, and when these do arise, you get blocked and told not to bother. No flexibility if required.

TUI Group Response

Thank you for taking the time to provide us with your feedback.

1.0

Jun 16, 2019

Awful experience

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Meeting lovely customers, and getting back into the workplace

Cons

Bad management. Unsociable hours and badly planned rotas

Viewing 73 - 75 of 1,990 Reviews

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