Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 654 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 547 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 441 reviews)); "Good work life balance and clear KPIs" ((in 368 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 194 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 400 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 379 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 292 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 265 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 180 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by demographic groups

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Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews

2.0

Aug 21, 2023

Do not join! Stress, fire and hire, layoffs, fear

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

- Nice central office with a nice rooftop - Salary bands and promotional paths are more or less public, so you can know what to expect and when - Cool all hands events

Cons

- They overhired for years. Now they did 1st mass layoff in 2020, 2nd in 2022 and said there would be no more. Guess what, they did 3rd layoff in 2023. - Job is not stable. I have seen people not passing probation, because their work was no longer needed. Many job contracts are limited to only two years, so you are under constant stress. - Business is not doing great in Germany, just look at the official yearly numbers. Company's international revenue is declining rapidly, leading to working under pressure and uncertainty. - Many smart people leave and those who stay are quiet for fear of being laid off. Terrible culture. - 4x day RTO and gossips about 5x day RTO. - Constant reorganizations etc. - Job satisfaction is low (as per Voice surveys) - Negative outlook for DE

3.0

Feb 3, 2021

Politics is intense

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Plenty of great benefits: - leadership is looking provide with learning opportunities and offer various programs - good work life balance if you know to manage your own work/life well - takes feedback from employees and acts on it

Cons

- there is too much beaurucracy at Level 3+ - if you don't do as managers expect, they will indirectly punish you. Even though they say they encourage learning from mistakes. Doesn't reflect in the performance bonus or salary raise - you need to be on your A game on dealing with politics otherwise you will suffer mentally. I guess this is true for any big corporates? - if you are not loudest person in the room, then you can forget any growth. Also depends on managers I guess but most managers i saw are like this

1.0

Oct 12, 2020

Great people at the lower levels treated terribly by management

Qa analyst

Recommend

CEO approval

Business Outlook

Pros

I made great friends and contacts whilst working here Learning how to use tools like SQL and Excel at your own speed

Cons

Terrible higher management Nepotism to the highest degree You work as hard as you can, but if you are marked as "unworthy" then you may as well just give up No transparency and people just get fired at the drop of a hat

Viewing 31 - 33 of 6,866 Reviews

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Jobs at Wayfair

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Sales Development Representative

Retail Sales Associate

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Do not join! Stress, fire and hire, layoffs, fear

Politics is intense

Great people at the lower levels treated terribly by management

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