Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews
1.0
May 23, 2019

Culture in Horrible

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are great for Europe

Cons

Culture is extremely poor. They hired too many ex-consultants and don't believe in the value of people. They consider people as any disposable resource.

1.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Good stocks plan. This is actually the only argument they use to try to convince people to stay in the company. Good work-life balance

Cons

It has an old code with a collection of bad practices. Test coverage for example is less than 1%. The code quality will change significantly depending on the department you work at, and so will the culture. A team responsibility will change all the time and projects get canceled in mid of development without explanation. Engineers spend weeks or months on investigations that go nowhere. Communication between teams is poor and almost inexistent between engineering departments. I know a project that was canceled after 6 months of development because managers/director didn't knew they had 2 teams in the same department working on different solutions for the same problem. The review system became a tool for bad managers to threaten engineers and ensure they don't get negative reviews. Many of the managers are engineers who chose an easy way to get promoted. They lack the proper skillset, many can't communicate properly, don't know how to deal with people (special with the opposite sex). This has a direct impact on the performance of everybody bellow them. The company does nothing to solve the constant sexism in the workplace. There are people with multiple reports of sexual harassment but nothing is done about it. Directors tell you that you should try to solve the problems or at least communicate them, but anyone who raises problems gets punished. They try to sell the idea of a "cool startup workplace", but it's a hard corporative environment, where politics is more important than production. A place where lies and sabotage are common.

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Wayfair Response
5y
Hello, we are happy to hear that you appreciated the good work-life balance we have been working to establish. We are also sorry that your experience working with Wayfair was disappointing. We are interested to hear more about how you feel that we could improve and would be happy to talk about your experience. Please contact TalentManagementEU@wayfair.com to discuss this further and thanks again for sharing your feedback!
2.0
Feb 13, 2020
Recommend
CEO approval
Business Outlook

Pros

People and environment are great. Young, dynamic, open-minded, and very international.

Cons

Many senior management are sitting on their crown and playing political games. It's hard to find someone who has a powerful voice and is also willing to bring you up.

Viewing 13 - 15 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.