Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Nov 29, 2018

worst place ever

Recommend
CEO approval
Business Outlook

Pros

the only thing i can think of is the few good people i met there - some real human beings help each other survive this toxic environment

Cons

terrible management flirting with slavery (staff is forced to work extra hours which are not paid, candidates are told so at interview stage); awful working conditions (no heating, dirty facilities that lead to severe diseases across staff); directors are resentful and treat employees like cattle; low salaries and zero benefits

3.0
Oct 22, 2020

Too much politics

Recommend
CEO approval
Business Outlook

Pros

Teams and working conditions at Wayfair is widely different. If you're luck you can be at a team where there is good work, innovation and good team culture. This really depend on team members and the manager. Wayfair also re-structure all the time, so this won't last long. Salaries are above average especially because of the stock option + bonus they provide. Office is central location, brand new and lots of benefits in the office.

Cons

Really too much bureaucracy, too much politics in the office. Company does not measure success or keep senior level management accountable. So somebody or a team would be working on something that is really useless but can get promoted easily. Little after you would see that the upper-management suddenly decides to shut down that team. Does not make sense at all. In Berlin office, there is no vision. Lots of leaders quit recently and they were really useless. They did not do anything rather than going into endless and purposeless meetings. Wayfair is an old eng company. When they were already big, Jira Github etc did not exist. So they are used to re-inventing the wheel. This culture is slowly changing but it is really slow. Backend codebase is monolith PHP app. It is really hard to decouple and practice good eng practices. Even with brand new projects, they don't go for 3rd party systems but try to build themselves. This process of course takes years. And as mentioned above, they shutdown projects even before they finish.

Viewing 16 - 18 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.