the LEGO Group reviews

Mystery shops can be annoying only because they have such very high expectations. They are absolutely necessary, and part of why customers have such a good experience all the time. However, the amount of things they want you to always do almost makes you feel like you’re bothering customers sometimes

Little to no career progression or growth opportunities. At the LEGO Group (at least in the Singapore office), there is no such thing as a promotion (either that or a promotion is extremely hard to come by, and is dependent on headcount. budget as opposed to your merit or achievements). To get a skyline promotion, one needs to wait for an opening, then apply for the role (along with multiple rounds of interviews together with external competition). Even then, this is not a guarantee. Long story short, talent retention is terrible here. Just be prepared if you want to join the LEGO Group. One more thing - unlike most companies in Singapore where carry-over of leaves are allowed if you cannot finish using them, the LEGO Group has a no carry-over leave policy in place.