ADP Servicio Al Cliente reviews

2.8

31% would recommend to a friend

(22 total reviews)
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Maria Black

Not enough data to show CEO approval

86% positive business outlook

Client Service employees have rated ADP with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Client Service professionals have an average working experience there. ADP is rated 27% below average by Client Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22 reviews
3.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

It is a great place to learn solid skills and develop your professional self

Cons

The corporate culture is a little bit shady. They tell you that you're not going to have a layoffs and then they have layoffs. Way too much work for the pay. Very very stressful position and they will pigeonhole you if they find that you're good at something. You will never get out of that spot

2.0
Mar 4, 2014
Recommend
CEO approval
Business Outlook

Pros

ADP is a great company with opportunities to grow. If you are willing to work hard. The opportunity to move to the next level are available.

Cons

Department managers make or break the opportunity to move to the next level. If for any reason the current manager (who may themselves move on next week) decide you do not fit the profile you can get blacklisted. When this occurs you have little or no chance to move to the next professional level

1.0
Oct 14, 2013
Recommend
CEO approval
Business Outlook

Pros

The ADP name looks good on a resume. Pay is marginal, but other benefits like stock purchase, 401K and insurance make up the difference if you survive the learning curve and the first couple of year-ends. In this poor economy, any job is better than unemployment.

Cons

Too much secrecy regarding the many layoffs and terminations the last five years. Co-workers literally disappear on their way to the bathroom and are never heard from again. Management will not say anything more than the individuals no longer work for ADP and thereafter denies the very existence of such individuals. Office environment definitely a cross between Twilight Zone and Third Reich. Promotional opportunities only available to those with family or close friend connections to current management. Favored associates who get married or have a child are usually rewarded with a promotion, even if unmerited by performance. Everyone else is told to keep working hard, learning new skills, be a supportive team player, etc. -- and maybe someday they might advance a level and receive a full 4% pay increase. Time off not allowed from Thanksgiving until February due to year-end work volume, except for those select few on the fast track upward. Some associates even called at home on Christmas and/or the New Year's Day holiday itself and ordered to report to work on short notice, regardless of their personal family plans. Vacation time for the rest of the year must be scheduled in January and not changed under threat of disciplinary action. Family or personal emergencies requiring a few unexpected hours away from work also result in verbal and written warnings and negative performance reviews. Of course, all these rules only apply to rank-and-file associates, not the brown-noses and management friends and relatives.

Viewing 19 - 21 of 22 Reviews

Glassdoor has 24,908 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.