GoTo reviews

3.7

60% would recommend to a friend

(1,408 total reviews)
avatar

Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great peers trying to make it work Remote flexibility Some legacy products still deliver value

Cons

Sales org on the LogMeIn side is a mess — absent leaders, redundant roles, and zero accountability Significant overlap between sales and channel teams creates confusion and internal friction Leadership turnover is constant, and recent hires have overpromised and underdelivered A marketing leader now runs both sales and marketing as Chief Commercial Officer — creating major misalignment Product portfolio is fragmented, with aging tools and no clear strategy to modernize UCaaS (phone) business is in decline, and sellers get little support

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GoTo Response
1y
We’re sorry your experience fell short of what you -and we- expect at GoTo. Our team is made up of some of the most dedicated people in the business, and we’re proud to put people first, even as we navigate big changes. Transformation always comes with some growing pains—leadership changes, role overlaps, and shifting responsibilities are part of the process. We’re investing in leadership development, clarifying roles, and reshaping how we operate, all so every GoGetter knows how they can make a real impact. We are focused on modernizing our portfolio, driving real innovation, and ensuring our tools deliver rock-solid value to customers around the world. We listen closely to both our people and our customers to guide our evolution—because delivering results that matter is what keeps us moving forward. Thank you for your feedback and for being part of our journey.
4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Not a difficult product to sell.

Cons

Constant change by management, to the compensation and sales structure.

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GoTo Response
1y
Hello - Thank you for your review and over four years with us. We wish you all the best in your future endeavors.
3.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work - work from anywhere

Cons

Constant change of leadership and direction. Not many achieving quota on my team.

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GoTo Response
1y
Thank you for your feedback. We appreciate that you enjoyed working remotely with us. While we understand and acknowledge that change can be frustrating, our decisions are made strategically with the larger company goals in mind. This strategic approach helps move the company and our employees in a positive direction, driving growth while staying innovative and competitive. We remain focused on supporting our teams and setting them up for success.
Viewing 67 - 69 of 1,408 Reviews

Glassdoor has 1,596 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.