SAIC Support Desk/Help Desk Associate reviews

4.2

75% would recommend to a friend

(37 total reviews)

Jim Reagan

Not enough data to show CEO approval

81% positive business outlook

Help Desk Support Associate employees have rated SAIC with 4.2 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Help Desk Support Associate professionals have an excellent working experience there. SAIC is rated in line with the average (within 1 standard deviation) by Help Desk Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

37 reviews
5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace environment, tuition repayment, fast promotions

Cons

Nothing much, Team leads can sometimes be a little rude

avatar
SAIC Response
2mo
Thank you for taking the time to reflect on your experience at SAIC. We wish you success in your future endeavors - Don't forget to join our SAIC Alumni Connect Group to keep in touch! Join here: https://jobs.saic.com/pages/saic-alumni-friends-page
3.0
Apr 21, 2025

Low Pay

Recommend
CEO approval
Business Outlook

Pros

Work from home job that was just "ok"

Cons

Supervisors are awful, no communication between managers

3.0
Apr 9, 2025

Solid, but too Rigid

Recommend
CEO approval
Business Outlook

Pros

You learn the necessities of IT concepts at tasking and troubleshooting. Work hours are clean-cut. You clock-in, do your shift, clock-out. If you stay past, you get over time.

Cons

They track every minute you're not on call.

avatar
SAIC Response
1y
Thank you for leaving us a review on your previous experience with SAIC. We wish you success in your future endeavors.
Viewing 1 - 3 of 37 Reviews

Glassdoor has 5,376 SAIC reviews submitted anonymously by SAIC employees. Read employee reviews and ratings on Glassdoor to decide if SAIC is right for you.