I applied online. I interviewed at TUI Group (Rotherham, England) in Nov 2021
Interview
CV sent, a short telephone interview to ask why I wanted to work for TUI and interview availability. Some competency based questions, conversation around my experience and a role play on how to welcome someone into store.
Interview questions [1]
Question 1
Can you name a time where you delivered exceptional customer service?
I applied in-person. I interviewed at TUI Group (Doncaster, England) in Dec 2021
Interview
The interview consisted of questions regarding my experience, skills and why I applied. I also had to take part in a short role play which involved welcoming a customer into the store and trying to understand how we can help the customer.
Interview questions [1]
Question 1
Tell me about a time you have dealt with a difficult situation, how you dealt with it and the outcome.
I applied online. The process took 2 weeks. I interviewed at TUI Group (Stourbridge, England)
Interview
When you enter the interview you’re given about 10 minutes to complete a small math test, a few scenario questions, a few questions about yourself and a small role play activity.