A simple maths test with the use of a calculater. Customer service and scenario based questions again very straight forward. It was all pretty laid back and the women were lovely
I applied online. The process took 4 weeks. I interviewed at TUI Group in Nov 2018
Interview
Online application which involved basic personal information followed by situational judgement test. Then a phone interview which lasted approximately 15 minutes then invited to a face-to-face interview a few days later.
Interview questions [1]
Question 1
How do we know you will still be with us in 12 months time?
I applied online. The process took 6 weeks. I interviewed at TUI Group (Sheffield, England) in Aug 2018
Interview
The interview process took around 6 weeks from start to finish. The online assessment was very easy, especially if you have experienced working with the public before. The manager was very informative and talked me through the step by step process. After I passed the first stage online, I was contacted by the store manager as my CV had impressed them. I was then invited for a telephone interview which we later planned for the following week. I was very lucky to pass this, and was then invited along for a face to face interview which involved a simple maths test. Even after getting that far I was so proud of myself as many people did apply for the vacancy.. I was contacted around a week later to be told I had made it down to the final 3, and was invited into store for a trail!!!
I must of impressed them and I was contacted the next day with a job offer... over the mood was an understatement.
Interview questions [1]
Question 1
All questions were very customer service based, which you would expect. Being yourself and confident really helped me I reckon. They require people to be able to build a relationship with customers, not just book them a holiday.