TUI Group Travel Advisor interview questions

I applied online for the position, this was followed by a telephone interview with a Deputy Manager. They called me 3 days later and asked me to come to the store to complete a Maths and English test (currency exchange, spelling and grammar questions). I had to give a presentation on 'Multi-Channel businesses' via a PowerPoint presentation which I had pre-prepared at home (I used the Tesco business model). They called me after another 3 days and advised it was between me and another candidate. I was then invited to the store for a 4-hour trial shift.